Customer Service Traffic and Scheduling Supervisor, Call Center Salary

A Customer Service Traffic and Scheduling Supervisor, Call Center earns an average salary of $49,910 per year. Most people move on to other jobs if they have more than 20 years' experience in this career.

$44,500 - $57,550
$54K
MEDIAN: $54,165
50%

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$17.52 - $20.76
$19
MEDIAN: $19.07
50%

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$0$67K
Salary $54,165
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,719 - $67,871
  • Country: United States
  • Currency: USD
  • Updated: 18 Oct 2017
  • Individuals Reporting: 5
Hourly Data $0$26
Hourly Rate $19.07
Overtime $26.13
Annual Data $0$67K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,719 - $67,871
  • Country: United States
  • Currency: USD
  • Updated: 18 Oct 2017
  • Individuals Reporting: 8

Job Description for Customer Service Traffic and Scheduling Supervisor, Call Center

  • Oversees the timely delivery of reports related to staffing issues within the operation.
  • Responsible for the data integrity of reports being submitted.
  • Plans and analyzes staffing levels for the call center/customer services operations.
  • Ensure the timeliness and data integrity of reports generated by the analyst.
  • Supervises employees who analyze data related to call volume, scheduling and staffing of the call center/customer services operations.

Customer Service Traffic and Scheduling Supervisor, Call Center Job Listings

Key Stats for Customer Service Traffic and Scheduling Supervisor, Call Center

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
1-4 years
15%
5-9 years
38%
10-19 years
38%
20 years or more
8%

Experience Affects Customer Service Traffic and Scheduling Supervisor, Call Center Salaries

Experienced
▲1%

National Average
$43,000

Mid-Career
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Years of Experience

1-4 years
15%
5-9 years
38%
10-19 years
38%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 100%
dental benefits
Dental: 100%
vision benefits
Vision: 78%
no benefits
None: