Average Customer Support Analyst Salary

$49,152
Avg. SalaryShow Hourly Rate
$2,000
Bonus
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The average salary for a Customer Support Analyst is $49,152.
10%
$37k
MEDIAN
$49k
90%
$68k
Is Customer Support Analyst your job title? Find out what you should be paid
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Salary
$37k - $68k
Bonus
$309 - $6k
Total Pay
$34k - $66k
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Job Satisfaction for Customer Support Analyst

3.5 out of 5
(48)
Highly Satisfied
4Reviews

Popular Employer Salaries for Customer Support Analyst

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What Are Popular Skills for Customer Support Analysts?

Skills in Information Technology (IT) Support, Troubleshooting and Technical Analysis are correlated to pay that is above average. Skills that pay less than market rate include Training and Customer Service.

What is the Pay by Experience Level for Customer Support Analysts?

An entry-level Customer Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $44,172 based on 17 salaries. An early career Customer Support Analyst with 1-4 years of experience earns an average total compensation of $47,620 based on 124 salaries. A mid-career Customer Support Analyst with 5-9 years of experience earns an average total compensation of $53,556 based on 54 salaries. An experienced Customer Support Analyst with 10-19 years of experience earns an average total compensation of $50,623 based on 34 salaries. In their late career (20 years and higher), employees earn an average total compensation of $51,546.
Employees with Customer Support Analyst in their job title in San Francisco, California earn an average of 27.0% more than the national average. These job titles also find higher than average salaries in Pittsburgh, Pennsylvania (10.9% more) and Denver, Colorado (5.6% more). The lowest salaries can be found in Orlando, Florida (26.4% less), Atlanta, Georgia (11.9% less) and Houston, Texas (7.9% less).

Years of Experience

This data is based on 244 survey responses.
Entry Level
7.0%
Early Career
50.8%
Mid Career
22.1%
Experienced
13.9%
Late Career
6.1%

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