The average salary for a Desktop Support Analyst is $51,648.
Is Desktop Support Analyst your job title? Get a personalized salary report!
$39k - $70k
$258 - $6k
$0 - $4k
$36k - $69k
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Desktop Support Analyst
Desktop support analysts analyze and troubleshoot issues with desktop computers and their applications. In most businesses, this means dealing with Windows-based machines and applications; however, some firms run strictly Apple machines or run a mix of Apple and Windows machines, so knowing both types of systems well is an advantage. Perhaps the most important part of the desktop support analyst's job is being able to patiently track down issues and break the problem-solving process down into…Read more
Desktop Support Analyst Tasks
- Maintain, analyze, and repair hardware and software systems.
- Respond to tickets, and troubleshoot and resolve problems in a timely manner.
- Support and enforce information technology (IT) policies.
- Set up and configure new systems, new applications, and upgrades.
- Manage user account information, permissions, and rights, including groups.
Popular Employer Salaries for Desktop Support Analyst
The top respondents for the job title Desktop Support Analyst are from the companies CompuCom Corporation, Inc., HCL America, Inc. and Interpublic Group of Companies Inc. Reported salaries are highest at ExxonMobil Corporation where the average pay is $83,243. Other companies that offer high salaries for this role include Interpublic Group of Companies Inc, earning around $51,456. HCL America, Inc. pays the lowest at around $42,165. CompuCom Corporation, Inc. also pays on the lower end of the scale, paying $42,500.
Explore the most common career paths for Desktop Support Analyst. Thickness and color of lines indicates how common a path is.
Desktop Support Analyst
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Desktop Support Analyst Job Listings
Popular Skills for Desktop Support Analyst
Microsoft Active Directory
Computer Hardware Technician
Skills in Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Windows Support, Computer Hardware Technician, Troubleshooting and Microsoft Active Directory.
Pay by Experience Level for Desktop Support Analyst
An entry-level Desktop Support Analyst with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $43,377 based on 126 salaries. An early career Desktop Support Analyst with 1-4 years of experience earns an average total compensation of $49,078 based on 511 salaries. A mid-career Desktop Support Analyst with 5-9 years of experience earns an average total compensation of $53,114 based on 385 salaries. An experienced Desktop Support Analyst with 10-19 years of experience earns an average total compensation of $56,325 based on 349 salaries. In their late career (20 years and higher), employees earn an average total compensation of $58,110.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Desktop Support Analyst in their job title in Los Angeles, California earn an average of 11.1% more than the national average. These job titles also find higher than average salaries in Houston, Texas (7.8% more) and Chicago, Illinois (7.8% more). The lowest salaries can be found in Dallas, Texas (4.1% less) and Atlanta, Georgia (2.4% less).
Years of Experience
This data is based on 1,463 survey responses.
Related Job Salaries
$28k - $55k
$32k - $67k
$28k - $52k
$44k - $87k
$12k - $43k
$24k - $74k
$24k - $46k
$53k - $131k
$41k - $102k