The average salary for a Desktop Support Manager is $75,846.
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What Do Desktop Support Managers Do?
Desktop support managers are responsible for the smooth operation of a team of workers whose primary function is to help customers resolve issues with their desktop computers. As such, they should have considerable experience with personnel management, as well as comprehensive knowledge of computers and their many possible malfunctions. Generally, desktop support managers are required to have at least a Bachelor's degree in an information technology-related field, although some in this position …Read more
Desktop Support Manager Tasks
- Oversee desktop services team, including evaluation and training.
- Track data and write reports on team objectives and metrics.
- Assign and coach support specialists through new and routine tasks.
- Test and update existing and new software to ensure compatibility and utility.
- Monitor and maintain desktop services throughout the organization, assigning resources to ensure operations.
Job Satisfaction for Desktop Support Manager
Popular Employer Salaries for Desktop Support Manager
Explore the most common career paths for Desktop Support Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
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Project Manager, Information Technology ...
Somewhat common (8 - 20%)
Desktop Support Manager Job Listings
What Are Popular Skills for Desktop Support Managers?
Skills in Information Technology (IT) Support, People Management and Project Management are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2) and Team Leadership.
What is the Pay by Experience Level for Desktop Support Managers?
An entry-level Desktop Support Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $56,076 based on 5 salaries. An early career Desktop Support Manager with 1-4 years of experience earns an average total compensation of $64,757 based on 51 salaries. A mid-career Desktop Support Manager with 5-9 years of experience earns an average total compensation of $71,138 based on 71 salaries. An experienced Desktop Support Manager with 10-19 years of experience earns an average total compensation of $79,688 based on 135 salaries. In their late career (20 years and higher), employees earn an average total compensation of $85,722.
Pay Difference by Location
Employees with Desktop Support Manager in their job title in Dallas, Texas earn an average of 17.9% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (16.0% more) and Los Angeles, California (14.8% more). The lowest salaries can be found in Houston, Texas (3.1% less), Chicago, Illinois (0.3% less) and Washington, District of Columbia (0.2% less).
Years of Experience
This data is based on 313 survey responses.