$71,331
Avg. Salary
$24.68
Avg. Hourly Rate

Average additional compensation:

$4,127

Bonus

$2,097

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Desktop Support Manager is $24.68 per hour.

The average pay for a Desktop Support Manager is $71,331 per year.

10%
$17.73
10%
$24.68
50%
$33.85
90%
90%
MEDIAN $24.68
10%
$52k
10%
$71k
50%
$102k
90%
90%
MEDIAN $71,331
$51,744 - $101,682
$52K
$71K
$100K
MEDIAN: $71,331
10%
50%
90%

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$17.73 - $33.85
$18
$25
$34
MEDIAN: $24.68
10%
50%
90%

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$0$103K
Salary $51,744 - $101,682
Bonus $152 - $10,193
Profit Sharing $97.87 - $5,152
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$49,212 - $103,319
  • Country: United States
  • Currency: USD
  • Updated: 18 Apr 2019
  • Individuals Reporting: 362
Hourly Data $0$48
Hourly Rate $17.73 - $33.85
Overtime $26.63 - $48.99
Annual Data $0$103K
Bonus $152 - $10,193
Profit Sharing $97.87 - $5,152
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$49,212 - $103,319
  • Country: United States
  • Currency: USD
  • Updated: 18 Apr 2019
  • Individuals Reporting: 47

Job Description for Desktop Support Manager

Desktop support managers are responsible for the smooth operation of a team of workers whose primary function is to help customers resolve issues with their desktop computers. As such, they should have considerable experience with personnel management, as well as comprehensive knowledge of computers and their many possible malfunctions. Generally, desktop support managers are required to have at least a Bachelor's degree in an information technology-related field, although some in this position reach it in another way, perhaps by starting with a help desk position.

Read More...
Desktop Support Manager Tasks
  • Oversee desktop services team, including evaluation and training.
  • Track data and write reports on team objectives and metrics.
  • Assign and coach support specialists through new and routine tasks.
  • Test and update existing and new software to ensure compatibility and utility.
  • Monitor and maintain desktop services throughout the organization, assigning resources to ensure operations.

Desktop Support Manager Job Listings

Pay by Experience Level for Desktop Support Manager

Pay by Experience for a Desktop Support Manager has a positive trend. An entry-level Desktop Support Manager with less than 5 years of experience can expect to earn an average total compensation of $58,000 based on 60 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Desktop Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $64,000 based on 74 salaries. An experienced Desktop Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $77,000 based on 113 salaries. A Desktop Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $80,000 based on 31 salaries.

Desktop Support Manager Reviews

Q: What is it like working as a Desktop Support Manager?

Desktop Support Manager in Lawrenceville:
"I work in Roswell Ga."
Pros: I work in roswell ga, and the commute is pretty decent.
Cons: I work in roswell, ga. Traffic to work can be a little hectic, but not too bad.

Desktop Support Manager in Little Rock:
"Unappreciated."
Pros: easy work environment. minimal micro-management in my department
Cons: lack of appreciation, being paid way way less than I should be, no system for yearly pay raise, or appreciation.

Desktop Support Manager in Chicago:
Evaluate your employees and chart a career path for them. Make work an enjoyable experience.

Related Job Salaries

Key Stats for Desktop Support Manager

Gender

Female
13 %
Male
87 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 79 votes.
Less than 1 year
1%
1-4 years
17%
5-9 years
21%
10-19 years
46%
20 years or more
15%

Experience Affects Desktop Support Manager Salaries

▲15%

▲10%

National Average
$70,000

▼8%

▼17%

Skills That Affect Desktop Support Manager Salaries

Information Technology Infrastructure Library (ITIL)
▲6%

Windows Operating System General Use
▲6%

National Average
$70,000



Operations Management
▼4%

Network Support
▼6%


Help Desk / Desktop Support (Tier 2)
▼7%

Computer Hardware Technician
▼14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 79 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
1%
1-4 years
17%
5-9 years
21%
10-19 years
46%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 85%
vision benefits
Vision: 79%
no benefits
None: 8%