Desktop Support Manager Salary

The average salary for a Desktop Support Manager is $69,283 per year.

$51,747 - $102,688
$52K
$71K
$100K
MEDIAN: $70,733
10%
50%
90%

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$18.63 - $34.59
$19
$25
$35
MEDIAN: $24.70
10%
50%
90%

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$0$103K
Salary $51,747 - $102,688
Bonus $0.28 - $9,807
Profit Sharing $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,874 - $103,311
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 188
Hourly Data $0$49
Hourly Rate $18.63 - $34.59
Overtime $34.74 - $49.29
Annual Data $0$103K
Bonus $0.28 - $9,807
Profit Sharing $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$48,874 - $103,311
  • Country: United States
  • Currency: USD
  • Updated: 14 Oct 2017
  • Individuals Reporting: 31

Job Description for Desktop Support Manager

Desktop support managers are responsible for the smooth operation of a team of workers whose primary function is to help customers resolve issues with their desktop computers. As such, they should have considerable experience with personnel management, as well as comprehensive knowledge of computers and their many possible malfunctions. Generally, desktop support managers are required to have at least a Bachelor's degree in an information technology-related field, although some in this position reach it in another way, perhaps by starting with a help desk position.

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Desktop Support Manager Tasks

  • Oversee desktop services team, including evaluation and training.
  • Track data and write reports on team objectives and metrics.
  • Assign and coach support specialists through new and routine tasks.
  • Test and update existing and new software to ensure compatibility and utility.
  • Monitor and maintain desktop services throughout the organization, assigning resources to ensure operations.

Desktop Support Manager Job Listings

Pay by Experience Level for Desktop Support Manager

Pay by Experience for a Desktop Support Manager has a positive trend. An entry-level Desktop Support Manager with less than 5 years of experience can expect to earn an average total compensation of $58,000 based on 60 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Desktop Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $64,000 based on 74 salaries. An experienced Desktop Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $77,000 based on 113 salaries. A Desktop Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $80,000 based on 31 salaries.

Related Job Salaries

Key Stats for Desktop Support Manager

Gender

Female
12 %
Male
88 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 39 votes.
Less than 1 year
0%
1-4 years
18%
5-9 years
21%
10-19 years
44%
20 years or more
16%

Experience Affects Desktop Support Manager Salaries

▲15%

▲10%

National Average
$70,000

▼8%

▼17%

Skills That Affect Desktop Support Manager Salaries

Information Technology Infrastructure Library (ITIL)
▲6%

Windows Operating System General Use
▲6%

National Average
$70,000



Operations Management
▼4%

Network Support
▼6%


Help Desk / Desktop Support (Tier 2)
▼7%

Computer Hardware Technician
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 39 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
0%
1-4 years
18%
5-9 years
21%
10-19 years
44%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 86%
vision benefits
Vision: 80%
no benefits
None: 7%