$40,198
Avg. Salary
$14.58
Avg. Hourly Rate

Average additional compensation:

$1,505

Bonus

$3,000

Profit Sharing

$600

Commission

What am I worth?
How should I pay?

The average pay for a Dispatcher (But Not Police, Fire, Or Ambulance) is $14.58 per hour.

The average pay for a Dispatcher (But Not Police, Fire, Or Ambulance) is $40,198 per year.

10%
$10.73
10%
$14.58
50%
$20.06
90%
90%
MEDIAN $14.58
10%
$27k
10%
$40k
50%
$61k
90%
90%
MEDIAN $40,198
$27,069 - $60,631
$27K
$40K
$61K
MEDIAN: $40,198
10%
50%
90%

Add this chart to your site: 640px    300px

$10.73 - $20.06
$11
$15
$20
MEDIAN: $14.58
10%
50%
90%

Add this chart to your site: 640px    300px

$0$60K
Salary $27,069 - $60,631
Bonus $295 - $5,068
Profit Sharing $304 - $6,904
Commission $600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,632 - $49,249
  • Country: United States
  • Currency: USD
  • Updated: 18 Mar 2019
  • Individuals Reporting: 250
Hourly Data $0$30
Hourly Rate $10.73 - $20.06
Hourly Tips $2.66
Overtime $15.59 - $30.92
Annual Data $0$49K
Bonus $295 - $5,068
Commission $600
Profit Sharing $304 - $6,904
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,632 - $49,249
  • Country: United States
  • Currency: USD
  • Updated: 18 Mar 2019
  • Individuals Reporting: 923

Job Description

Dispatchers (not police, fire, or ambulance) are responsible for answering all incoming telephone calls, taking down information received from callers, and relaying that information to the drivers in a clear and timely fashion. Dispatchers handle data entry and bookkeeping; for this reason, they must be computer literate and have excellent typing skills. This position is fast paced and requires a great deal of concentration and patience. Dispatchers are required to have excellent communication skills, since they will be dealing directly with our callers; it is important to be well spoken and polite at all times.

Read More...
Dispatcher (but not Police, Fire, or Ambulance) Tasks
  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.


Offering a median of only $28K, Time Warner Cable Company pays the least. Moreover, the compensation range seems pretty narrow; employees make $21K on the lower end and $40K on the higher end.

Common Career Paths


Add this chart to your site:   640px 640px    300px 300px


Dispatchers may progress into high-paying roles like Operations Manager, where median compensation is $59K annually. It is not unusual for a Dispatcher to become a Trucking and Transportation Fleet Dispatcher or a Heating and Cooling Installer or Repairer.

Job Listings

Popular Skills


Survey takers working as Dispatchers report using a large range of professional skills. Most notably, facility with Logistics, Microsoft Office, and People Management are correlated to pay that is significantly above average, leading to increases of 30 percent, 18 percent, and 17 percent, respectively. Those listing Billing as a skill should be prepared for drastically lower pay. Job Scheduling and Systems Computer/Console Operations also typically command lower compensation. Those familiar with Customer Service also tend to know Typing.

Pay by Experience Level

Pay by Experience for a Dispatcher (but not Police, Fire, or Ambulance) has a positive trend. An entry-level Dispatcher (but not Police, Fire, or Ambulance) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 376 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Dispatcher (but not Police, Fire, or Ambulance) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 197 salaries. An experienced Dispatcher (but not Police, Fire, or Ambulance) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 144 salaries. A Dispatcher (but not Police, Fire, or Ambulance) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 28 salaries.

Pay Difference by Location

14%

11%

3%

-19%

National Average: $33,413

Larger city markers indicate a job is popular in that location.

For those looking to make money, Dispatchers in San Francisco enjoy an exceptional pay rate, 52 percent above the national average. Dispatchers will also find cushy salaries in Portland (+17 percent), Phoenix (+16 percent), Atlanta (+13 percent), and Baltimore (+12 percent). The lowest-paying market is Orlando, which sits 22 percent below the national average, proving that location is a significant contributor to overall pay. Two other places where employers offer below-median salaries are Las Vegas (18 percent less) and Dallas (7 percent less).

Job Reviews

Q: What is it like working as a Dispatcher (but not Police, Fire, or Ambulance)?

Dispatcher (but not Police, Fire, or Ambulance) in Campbell:
"Great! No traffic, Great restaurants."
Pros: Safe and clean.
Cons: Expensive food.

Dispatcher (but not Police, Fire, or Ambulance) in Sterling Heights:
"High level multitasking, much brainwork."
Pros: Feeling completely accomplished and knowledge filled with the product I work with. Making people visions come true of there life homes.
Cons: Very tired by the end of everyday.

Dispatcher (but not Police, Fire, or Ambulance) in Columbia:
"Transportation Highlights."
Pros: The customers and employees make the job interesting and worth the effort needed. Our employer is not only helpful to the staff but also extends himself for the well being of each customer. While the pay may not be what other companies offer, or even up to there standards, he more than makes up for that with his willingness to help as much as he can.
Cons: The fact that the pay is based per call and entry rather than offering straight time.

Dispatcher (but not Police, Fire, or Ambulance) in Reno:
Pros: Extremely busy, highly stressful and challenging, very high attention to detail, ability to multi-task is a must.
Cons: The management and our slim available resources for calls.

Dispatcher (but not Police, Fire, or Ambulance) in Scottsdale:
"Difficult to narrow into this title - Solar."
Pros: I was lucky to be the first one in this position, my position blends with many other functions and departments.
Cons: I am assigned a title that no longer fits me and it is now part of my tasks to narrow all positions following me.

Dispatcher (but not Police, Fire, or Ambulance) in Norman:
"Exciting at times but very stressful."
Pros: It's different everyday. Always exciting.
Cons: Stressful environment. Chaotic at times and under poor leadership.

Dispatcher (but not Police, Fire, or Ambulance) in New York:
"Office Job."
Pros: Environment at the office.
Cons: Pay rate offered.

Related Job Salaries

Gender

Female
61 %
Male
39 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 247 votes.
Less than 1 year
5%
1-4 years
47%
5-9 years
21%
10-19 years
20%
20 years or more
7%

How Experience Affects Salaries

▲12%

▲9%

▲3%

National Average
$33,000

▼6%

How Skills Affect Salaries

Logistics
▲28%

Microsoft Office
▲16%

People Management
▲15%

Microsoft Excel
▲7%

Team Leadership
▲6%

National Average
$33,000

Scheduling
▼1%

▼2%


▼4%


Customer Service Metrics
▼7%

Problem Solving
▼10%

Systems Computer/Console Operations
▼12%

Job Scheduling
▼13%

Billing
▼26%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 247 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
21%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 59%
vision benefits
Vision: 51%
no benefits
None: 30%