The average hourly pay for an Eligibility Worker with Customer Service skills at Department of Human Services is $19.41.
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Job Description for Eligibility Worker
Eligibility workers, also known as eligibility technicians and intake workers, work with those in need to determine and verify their eligibility for social programs and related assistance programs. They work primarily for the government at a local, state, or federal level, and work in an office during regular weekly business hours. Throughout the workday, eligibility workers meet with clients to assess their needs and determine which, if any, programs may help alleviate their issues. They assis…Read more
Eligibility Worker Tasks
- Interview clients and determine benefits and assistance eligibility.
- Interact with federal agencies and private institutions to determine services.
- Facilitate appointments, referrals, hand-offs and translation assistance.
- Provide resources and materials to clients, enabling them to apply and receive services.
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