Fleet Dispatcher (Trucking & Transportation) in Louisville, Kentucky Salary
The average pay for a Fleet Dispatcher (Trucking & Transportation) in Louisville, Kentucky is $42,000 per year. Skills that are associated with high pay for this job are Customer Service and Operations Management.
Job Description for Fleet Dispatcher (Trucking & Transportation)
Fleet dispatchers track and manage drivers. They assign drivers routes, destinations, and timelines, as well as keep in touch with drivers who are on the road. Dispatchers interact with clients and drivers to keep up-to-date information on routes and schedules. Because a dispatcher interacts with the client to address any concerns or route changes, some customer service experience is helpful. Dispatchers usually work out of a company office managing digital/physical route and driver files and answer calls from the fleet and customers.Read More...
Dispatchers also are often the first level of fleet manager. They monitor driver's schedules, keep track of substitute drivers, and assign them to routes when they are needed. They ensure that client and legal obligations are met. Dispatchers also are often in charge of ordering regular maintenance on vehicles by coordinating with either the in-house mechanics division or a third-party source.
A dispatcher's work schedule often depends on the company's delivery schedule, as there is a need for a dispatcher on call whenever a driver is on the road. The trucking and transportation dispatcher position usually exists within the wholesale, warehousing, or third-party delivery business. A minimum of a high school diploma is desired for the fleet dispatcher role. Having customer service, managerial, and phone-routing experience is more important for this role than higher education. (Copyright 2017 PayScale.com)
Fleet Dispatcher (Trucking & Transportation) Tasks
- Dispatch drivers for shipment pick-ups and deliveries.
- Update shipment tracking system and maintain timely data integrity.
- Prioritize time sensitive cargo.
- Notify drivers of pick-up and delivery assignments.