The average hourly pay for a Front Desk Manager is $13.56.
Tell us about your job and pay factors like skills and education Find your market worth with a report tailored to you Negotiate your pay with confidence
What Do Front Desk Managers Do?
Front desk managers are usually the first and last person that a customer sees in a company or organization. They are primarily responsible for customer service, greeting and helping guests. They work in a variety of settings, such as retail stores, restaurants, hospitals, hotels, and car repair shops.
These managers are in charge of answering phones and directing the phone calls, as well as taking messages and ensuring they get to the right person. They are also in charge of basic paperwork an…Read more
Front Desk Manager Tasks
- Oversee day to day operations, including scheduling and payroll.
- Train staff and ensure quality of service goals are met.
- Oversee public areas for cleanliness, security, and atmosphere.
- Maintain data accuracy and standardization for all transactions and clients.
Job Satisfaction for Front Desk Manager
Popular Employer Salaries for Front Desk Manager
The top respondents for the job title Front Desk Manager are from the companies Best Western International, Inc., Marriott International, Inc. and Holiday Inn Express. Reported salaries are highest at Marriott International, Inc. where the average pay is $14.95. Other companies that offer high salaries for this role include Holiday Inn and Hilton Corporation, earning around $13.50 and $13.12, respectively. Hilton Worldwide pays the lowest at around $9.74. Days Inn and Holiday Inn Express also pay on the lower end of the scale, paying $10.17 and $12.00, respectively.
Explore the most common career paths for Front Desk Manager. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
to research other job paths.
Assistant General Manager (AGM)
Somewhat common (8 - 20%)
Front Desk Manager Job Listings
What Are Popular Skills for Front Desk Managers?
Skills in Scheduling are correlated to pay that is above average. Skills that pay less than market rate include Operations Management, Customer Relationship Management (CRM), Training and Customer Service.
What is the Pay by Experience Level for Front Desk Managers?
An entry-level Front Desk Manager with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.40 based on 26 salaries. An early career Front Desk Manager with 1-4 years of experience earns an average total compensation of $13.22 based on 506 salaries. A mid-career Front Desk Manager with 5-9 years of experience earns an average total compensation of $13.91 based on 287 salaries. An experienced Front Desk Manager with 10-19 years of experience earns an average total compensation of $14.62 based on 172 salaries. In their late career (20 years and higher), employees earn an average total compensation of $17.
Pay Difference by Location
Employees with Front Desk Manager in their job title in Southfield, Michigan earn an average of 49.0% more than the national average. These job titles also find higher than average salaries in Washington, District of Columbia (45.6% more) and New York, New York (40.1% more).
Years of Experience
This data is based on 1,050 survey responses.