Front Desk Receptionist, Medical Office Salary

Medical Office Receptionists in the United States are largely female. The average salary of the entire group is approximately $13.14 per hour. Including potential for bonuses and profit sharing — peaking near $2K and $13K, respectively — total cash payment to Medical Office Receptionists can bottom out near $21K or peak near $36K depending on individual performance. Location and career length each impact pay for this group, with the former having the largest influence. The majority of workers are highly satisfied with their job. Some workers in this field — more than two-fifths — are not awarded benefits. Medical coverage is reported by a little more than half and dental plans are enjoyed by more than a third. Respondents to the PayScale salary survey provided the data for this report.

$21,255 - $40,609
$21K
$30K
$41K
MEDIAN: $29,696
10%
50%
90%

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$10.16 - $16.75
$10
$13
$17
MEDIAN: $13.19
10%
50%
90%

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$0$40K
Salary $21,255 - $40,609
Bonus $96.09 - $2,006
Profit Sharing $236.72 - $5,128
Commission $509
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,224 - $35,788
  • Country: United States
  • Currency: USD
  • Updated: 19 Sep 2017
  • Individuals Reporting: 162
Hourly Data $0$24
Hourly Rate $10.16 - $16.75
Hourly Tips $1.08
Overtime $12.90 - $24.83
Annual Data $0$35K
Bonus $96.09 - $2,006
Commission $509
Profit Sharing $236.72 - $5,128
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,224 - $35,788
  • Country: United States
  • Currency: USD
  • Updated: 19 Sep 2017
  • Individuals Reporting: 2,465

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Front Desk Receptionist, Medical Office

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers. These receptionists frequently work during regular business hours in an office setting, and travel is almost never required. Hours may vary for receptionists depending on the office's regular hours. Medical office front desk receptionists must interact frequently with patients, medical professionals, and supervisors, meaning they must have excellent communication skills and be personable.

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Front Desk Receptionist, Medical Office Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Common Career Paths for Front Desk Receptionist, Medical Office


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Medical Office Receptionists may progress into high-paying roles like Registered Nurse, where median compensation is $56K annually. The most common career progression for Medical Office Receptionists leads to becoming a Medical Receptionist, where pay is typically $26K. However, many Medical Office Receptionists also opt to become Office Managers, a position that pays $39K on average.

Front Desk Receptionist, Medical Office Job Listings

Popular Skills for Front Desk Receptionist, Medical Office


Survey results imply that Medical Office Receptionists deploy a substantial tool kit of skills at work. Most notably, skills in Office Administration, Data Entry, Insurance, and Scheduling are correlated to pay that is above average. Those educated in Customer Service tend to be well versed in Phone Support and Data Entry.

Pay by Experience Level for Front Desk Receptionist, Medical Office

Pay by Experience for a Front Desk Receptionist, Medical Office has a positive trend. An entry-level Front Desk Receptionist, Medical Office with less than 5 years of experience can expect to earn an average total compensation of $26,000 based on 1,575 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk Receptionist, Medical Office with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 765 salaries. An experienced Front Desk Receptionist, Medical Office which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 608 salaries. A Front Desk Receptionist, Medical Office with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 165 salaries.

Pay Difference by Location

National Average: $27,816

Larger city markers indicate a job is popular in that location.

San Francisco offers some of the highest pay in the country for Medical Office Receptionists, 26 percent above the national average. Medical Office Receptionists will also find cushy salaries in New York (+21 percent), Phoenix (+15 percent), Las Vegas (+8 percent), and Raleigh (+7 percent). The smallest paychecks in the market, 15 percent south of the national average, can be found in Chattanooga. Below-median salaries also turn up in Oklahoma City and Miami (15 percent lower and 13 percent lower, respectively).

Front Desk Receptionist, Medical Office Reviews

Q: What is it like working as a Front Desk Receptionist, Medical Office?

Front Desk Receptionist, Medical Office in Palm Beach Gardens:
"Speed and accuracy utmost importance."
Pros: Helping people.
Cons: At times we are too busy to maintain the accuracy that's expected and the speed that is demanded.

Front Desk Receptionist, Medical Office in Jaipur:
"Hospitality Is Good Think For Me."
Pros: I Would Like To Meet With New Peoples And Help Them And I Can. Change Myself According To Environment.
Cons: I Am Restless Till My Work Is Not Done.

Front Desk Receptionist, Medical Office in Huntington Park:
"Right for me."
Pros: I like that its a people just job, I live being able to interact with a variety if people throughout the day.
Cons: Slow days and having little or nothing to do.

Front Desk Receptionist, Medical Office in Dallas:
Pros: My boss has empowers me to make the job "my own". She encourages me and rewards my loyalty to the company. I also like that I am able to train on the job and jump into new projects that arise.
Cons: The front desk used to just be me working 30-50 hours a week depending on the season. Now we have 1 full-time and 2 rotating part-time employees at the front desk. Also, there is no room to grow within the company. Since it is a private practice, we have a small staff. If you plan to get complete a degree or pursue higher education, you are guaranteeing that your boss will demote to part-time status. Since being a front desk receptionist doesn't require an AA, AS, BA, BS, or Master's degree, your boss will see this as a sign of you quitting in the future.

Front Desk Receptionist, Medical Office in Orange Park:
Pros: The patients.
Cons: Long hours.

Front Desk Receptionist, Medical Office in Long Beach:
"A job that will always be in need..."
Pros: I love billing and collections and I love patient interaction.
Cons: Not enough employees for the work load. Managers never in the office and has employees doing what she should be doing.

Front Desk Receptionist, Medical Office in Hyderabad:
"Descipline."
Pros: Billing RECEPTION.
Cons: Cant accept any unknowning matters myself.

Related Job Salaries

Key Stats for Front Desk Receptionist, Medical Office

Gender

Female
97 %
Male
3 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 363 votes.
Less than 1 year
7%
1-4 years
44%
5-9 years
21%
10-19 years
21%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Desk Receptionist, Medical Office Salaries

▲11%

▲8%

▲4%

National Average
$28,000

▼7%

Skills That Affect Front Desk Receptionist, Medical Office Salaries

National Average
$28,000

Insurance
▼1%

Data Entry
▼1%


Scheduling
▼2%

Customer Service
▼2%

Electronic Medical Records (EMR)
▼2%

Customer Relations
▼2%


▼3%


▼3%

▼3%




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 363 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
7%
1-4 years
44%
5-9 years
21%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 37%
vision benefits
Vision: 32%
no benefits
None: 43%
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