Front Desk Receptionist Salary

Women make up the vast majority of Front Desk Receptionists in the United States. The average pay in this industry is approximately $11.89 per hour. Compensation for this group is mainly affected by location, but career duration and the individual firm are influential factors as well. Most Front Desk Receptionists like their work and job satisfaction is high. Although nearly one-half lack health benefits of any kind, just under a half do enjoy medical insurance, and over a third get dental coverage, too. This report is based on answers to PayScale's salary questionnaire.

$19,574 - $46,761
$20K
$31K
$47K
MEDIAN: $30,930
10%
50%
90%

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$8.93 - $16.43
$8
$12
$16
MEDIAN: $11.98
10%
50%
90%

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$0$46K
Salary $19,574 - $46,761
Bonus $148 - $2,925
Profit Sharing $4.07 - $9,933
Commission $100 - $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,713 - $36,526
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 202
Hourly Data $0$25
Hourly Rate $8.93 - $16.43
Hourly Tips $0.18 - $4.03
Overtime $12.83 - $25.70
Annual Data $0$36K
Bonus $148 - $2,925
Commission $100 - $3,000
Profit Sharing $4.07 - $9,933
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,713 - $36,526
  • Country: United States
  • Currency: USD
  • Updated: 18 Nov 2017
  • Individuals Reporting: 1,751

Job Description for Front Desk Receptionist

Front desk receptionists perform a wide variety of front desk duties for an organization. They welcome and greet visitors or guests, ask if they have appointments and look at the schedule to confirm details of the visitors' appointments. They call the individuals that are expecting the visitors to let them know that they have arrived; if instructed, they direct the visitor to the appropriate location within the company. The front desk receptionist must follow all security procedures, as well as monitor the logbook of visitors and issue visitor badges if needed. They must maintain a clean reception area, as well as comply with their company’s procedures, rules and regulations at all times. Additionally, front desk receptionists must answer the phone at the front desk, routing calls and responding to questions.

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Front Desk Receptionist Tasks

  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.

Common Career Paths for Front Desk Receptionist


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Front Desk Receptionists who go on to become Hotel General Managers may see their salaries climb quite a bit. Median pay for Hotel General Managers is $52K annually. Becoming a Receptionist or an Administrative Assistant is often the next step for a Front Desk Receptionist.

Front Desk Receptionist Job Listings

Popular Employer Salaries for Front Desk Receptionist


Holiday Inn Express, Best Western International, Inc., Massage Envy, YMCA, and Holiday Inn are some prominent firms with considerable interest in employing a large team of Front Desk Receptionists. Best Western International, Inc. attracts talent by shelling out the biggest paychecks in the area — the median in that office is $22K. Front Desk Receptionists will also find cushy salaries at Massage Envy (+$21K), Hampton Inn (+$21K), and Courtyard by Marriott (+$21K).

Employees at Holiday Inn Express, Holiday Inn, and Courtyard by Marriott can also expect below-average earnings of $19K, $20K, and $21K.

Popular Skills for Front Desk Receptionist


Survey results imply that Front Desk Receptionists deploy a substantial tool kit of skills at work. Most notably, skills in Administration, Office Administration, Billing, and Scheduling are correlated to pay that is above average. Skills that pay less than market rate include Computer Service. Most people who know Customer Service also know Scheduling, Data Entry, and Customer Relations. Most people familiar with Phone Support also know Data Entry.

Pay by Experience Level for Front Desk Receptionist

Pay by Experience for a Front Desk Receptionist has a positive trend. An entry-level Front Desk Receptionist with less than 5 years of experience can expect to earn an average total compensation of $24,000 based on 1,391 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Desk Receptionist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $28,000 based on 452 salaries. An experienced Front Desk Receptionist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 385 salaries. A Front Desk Receptionist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 157 salaries.

Pay Difference by Location

23%

18%

17%

16%

10%

8%

8%

-1%

-3%

National Average: $25,467

Larger city markers indicate a job is popular in that location.

Front Desk Receptionists in New York, Washington, and Boston — all eastern cities in the United States — make more than the national average for those in this profession. They also represent the three highest-paid locations for Front Desk Receptionists in this country. The smallest paychecks in the market, 16 percent south of the national average, can be found in Oklahoma City. Employers also pay below the national average in Virginia Beach (15 percent lower) and Buffalo (12 percent lower).

Front Desk Receptionist Reviews

Q: What is it like working as a Front Desk Receptionist?

Front Desk Receptionist in Jacksonville:
"Rewarding."
Pros: People interaction.
Cons: Insurance benefits.

Front Desk Receptionist in Kempton Park:
"Its frastraiting, because everything starts by you."
Pros: To work at frant is nice by only onething to be known by everyone.everyone will ask as if you know ,even if you dont know anything.
Cons: When one could be streessed and come to you with that mind .and make feel like working there is useless.

Front Desk Receptionist in Akron:
"My daily interaction with people in need."
Pros: The thing I like most is helping people, I am a people person. All the office tasks I enjoy. Learning more and more on the computer and the class I took through my emplyer. I feel important and that makes me feel good. I am fortuniate that I do have the flexible hours right now and I can work 4, 5 hour days instead of 5 4 hours days.
Cons: The thing I like least is confrontation with other employees. Also I dont like people starring down at me while I do my job, it makes me nervous. Right now there is know supervisor here so yhat makes things very stressful because some employees are taking advantage of that.

Front Desk Receptionist in Salt Lake City:
Pros: My job is not very stressful and very simple.
Cons: The flexibility and co workers and not organized.

Front Desk Receptionist in San Antonio:
"Stressful but love the people."
Pros: The clients we have and the help we give.
Cons: Evening hours and many hours.

Front Desk Receptionist in New York City:
"Great ability to interact with the public."
Pros: Provide service and help others. Solve problems and distribute information about yoga. Talk to lots of different people and usually just help them accomplish their goal of taking classes.
Cons: Some stress at times. Some difficulty in knowing what the management is thinking or planning, little involvement of staff is changes that are planned or implemented.

Front Desk Receptionist in Pittsburgh:
"Front Desk Reception payment processor."
Pros: Diversity. Flexibility. Interactions.
Cons: Stress level. Disrepectful kids.

Related Job Salaries

Key Stats for Front Desk Receptionist

Gender

Female
91 %
Male
9 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 339 votes.
Less than 1 year
9%
1-4 years
52%
5-9 years
17%
10-19 years
16%
20 years or more
7%

Experience Affects Front Desk Receptionist Salaries

▲22%

▲18%

▲11%

National Average
$25,000

▼7%

Skills That Affect Front Desk Receptionist Salaries



▲1%

▲1%


▼0%

▼0%


National Average
$25,000

Data Entry
▼1%

Customer Relations
▼1%

Typing
▼1%

Microsoft Word
▼1%




Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 339 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
9%
1-4 years
52%
5-9 years
17%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 45%
dental benefits
Dental: 34%
vision benefits
Vision: 28%
no benefits
None: 52%