Front Office Supervisor Salary

Front Office Supervisors in the United States can expect to earn an average of $15.34 per hour. Earnings for this group are mostly affected by residence, followed by tenure and the particular employer. While some workers in this profession — roughly a fourth — do not have any health coverage, a fair number do receive medical benefits and a majority have dental insurance. Most Front Office Supervisors report high levels of job satisfaction. Most Front Office Supervisors survey respondents are women (75 percent). The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$26,746 - $57,133
$27K
$41K
$57K
MEDIAN: $40,534
10%
50%
90%

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$11.86 - $21.56
$12
$15
$22
MEDIAN: $15.47
10%
50%
90%

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$0$57K
Salary $26,746 - $57,133
Bonus $98.63 - $3,041
Commission $5,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,135 - $48,875
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 51
Hourly Data $0$30
Hourly Rate $11.86 - $21.56
Hourly Tips $0.69
Overtime $15.41 - $30.52
Annual Data $0$48K
Bonus $98.63 - $3,041
Commission $5,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,135 - $48,875
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 234

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Front Office Supervisor

The front desk of a hotel is often the first point of contact for guests, as well as the place guests go to resolve issues and ask questions. It is the job of the front office supervisor to ensure the satisfaction of all guests both by directly attending to their needs as they arise, as well as by coordinating housekeeping, cooking, and valet staff (if applicable) to maintain the smooth operation of all guest services. Additionally, the front office supervisor usually handles many operational duties, such as staff scheduling, record keeping, and handling cash.

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Front Office Supervisor Tasks

  • Process and check in all clients, and verify identity and payment over the phone or in person.
  • Maintain room schedules and maintenance records.
  • Lead staff meetings and evaluations, including setting standards and training new hires.
  • Track, process, and balance all receipts and accounting information.
  • Provide directions and timing information to clients, set expectations, and provide excellent customer service.

Common Career Paths for Front Office Supervisor


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Front Office Supervisors who advance into the role of an Operations Manager are fairly uncommon. Operations Managers on average earn $59K per year. Becoming a Front Office Manager or an Assistant Hotel General Manager is, however, a more typical career progression for Front Office Supervisors.

Front Office Supervisor Job Listings

Popular Employer Salaries for Front Office Supervisor


Popular Skills for Front Office Supervisor


Front Office Supervisors report a narrow range of specific skills. Most notably, skills in People Management, Problem Solving, Customer Service, and Customer Relationship Management (CRM) are correlated to pay that is above average. Most people skilled in Customer Service are similarly competent in Customer Relationship Management (CRM).

Pay by Experience Level for Front Office Supervisor

Pay by Experience for a Front Office Supervisor has a positive trend. An entry-level Front Office Supervisor with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 124 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Front Office Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 94 salaries. An experienced Front Office Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 80 salaries. A Front Office Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $40,000 based on 22 salaries.

Front Office Supervisor Reviews

Q: What is it like working as a Front Office Supervisor?

Front Office Supervisor in Seattle:
"Not worth it."
Pros: Hotel perks when they are availble.
Cons: The people, the pay, the hours.

Front Office Supervisor in Nashville:
"High Stress, Healthcare Environment."
Pros: 2 weeks of vacation, ability to work independently.
Cons: Highly stressful, low pay, excessive amount of work on one individual for low pay, expected to work over without overtime pay.

Related Job Salaries

Key Stats for Front Office Supervisor

Gender

Female
74 %
Male
26 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 57 votes.
Less than 1 year
2%
1-4 years
41%
5-9 years
27%
10-19 years
21%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Front Office Supervisor Salaries

▲14%

▲8%

▲4%

National Average
$35,000

▼6%

Skills That Affect Front Office Supervisor Salaries



National Average
$35,000


Customer Relationship Management (CRM)
▼2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 57 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
2%
1-4 years
41%
5-9 years
27%
10-19 years
21%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 56%
vision benefits
Vision: 47%
no benefits
None: 26%
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