Average Help Desk Coordinator Hourly Pay

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The average hourly pay for a Help Desk Coordinator is $18.85.
MEDIAN $18.85
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United States (change)
Hourly Rate
$14 - $26
$491 - $3,677
Profit Sharing
$152 - $7,200
Total Pay
$30,680 - $57,608

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Job Description for Help Desk Coordinator

Help Desk Coordinator Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Job Satisfaction for Help Desk Coordinator

4.2 out of 5
Highly Satisfied

Career Paths

Explore the most common career paths for Help Desk Coordinator. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Help Desk Coordinator
Help Desk Technician
Systems Engineer, IT
Web Programmer
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Help Desk Coordinator Job Listings

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Popular Skills for Help Desk Coordinator

Skills in Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 1), Help Desk / Desktop Support (Tier 2), Microsoft Office and Windows Operating System General Use are correlated to pay that is above average.

Pay by Experience Level for Help Desk Coordinator

An entry-level Help Desk Coordinator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.56 based on 10 salaries. An early career Help Desk Coordinator with 1-4 years of experience earns an average total compensation of $17.65 based on 129 salaries. A mid-career Help Desk Coordinator with 5-9 years of experience earns an average total compensation of $21.37 based on 46 salaries. An experienced Help Desk Coordinator with 10-19 years of experience earns an average total compensation of $25.25 based on 28 salaries. In their late career (20 years and higher), employees earn an average total compensation of $20.

Pay Difference by Location

Learn more about cost of living by city.
Employees with Help Desk Coordinator in their job title in Los Angeles, California earn an average of 16.7% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (5.5% more). The lowest salaries can be found in Houston, Texas (4.5% less).

Years of Experience

This data is based on 228 survey responses.
Entry Level
Early Career
Mid Career
Late Career