Average Help Desk Specialist Hourly Pay

$18.64
Avg. Hourly RateShow Salary
$1,451
Bonus
$1,000
Commission
$985
Profit Sharing
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How should I pay?
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The average hourly pay for a Help Desk Specialist is $18.64.
10%
$14.07
MEDIAN
$18.64
90%
$25.45
Is Help Desk Specialist your job title? Find out what you should be paid
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Hourly Rate
$14 - $25
Bonus
$193 - $4,734
Profit Sharing
$242 - $4,055
Commission
$0 - $1,000
Total Pay
$30,788 - $56,850
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What Do Help Desk Specialists Do?

Job Satisfaction for Help Desk Specialist

3.8 out of 5
(255)
Highly Satisfied
17Reviews

Popular Employer Salaries for Help Desk Specialist

Help Desk Specialist Job Listings

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What Are Popular Skills for Help Desk Specialists?

Skills in Help Desk / Desktop Support (Tier 2), Customer Service, Help Desk / Desktop Support and Microsoft Active Directory are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1).

What is the Pay by Experience Level for Help Desk Specialists?

An entry-level Help Desk Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.33 based on 102 salaries. An early career Help Desk Specialist with 1-4 years of experience earns an average total compensation of $17.95 based on 735 salaries. A mid-career Help Desk Specialist with 5-9 years of experience earns an average total compensation of $20.48 based on 290 salaries. An experienced Help Desk Specialist with 10-19 years of experience earns an average total compensation of $22.15 based on 203 salaries. In their late career (20 years and higher), employees earn an average total compensation of $24.
Employees with Help Desk Specialist in their job title in Chicago, Illinois earn an average of 29.2% more than the national average. These job titles also find higher than average salaries in Seattle, Washington (26.8% more) and Washington, District of Columbia (25.8% more). The lowest salaries can be found in Houston, Texas (13.8% less).

Years of Experience

This data is based on 1,373 survey responses.
Entry Level
7.4%
Early Career
53.5%
Mid Career
21.1%
Experienced
14.8%
Late Career
3.1%