Avg. Base Hourly Rate (USD)
The average hourly pay for a Help Desk Specialist is $20.99 in 2024
What is the Pay by Experience Level for Help Desk Specialists?
An entry-level Help Desk Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $17.82 based on 72 salaries. An early career Help Desk Specialist with 1-4 years of experience earns an average total compensation of $20.13 based on 510 salaries. A …Read more
What Do Help Desk Specialists Do?
A help desk specialist is responsible for maintaining customers' relationships with the company, providing answers to customers' questions and other needs related to technical support. These specialists are responsible for a variety of duties in the company, depending on the products or services for which they provide assistance. But the help desk specialist's main objective is to maintain a high level of customer satisfaction and provide them with any necessary support.
Most help desk …Read more
How do Help Desk Specialists Rate Their Jobs?
FAQs About Help Desk Specialists
What is the highest pay for Help Desk Specialists?
Our data indicates that the highest pay for a Help Desk Specialist is $28.78 / hour
What is the lowest pay for Help Desk Specialists?
Our data indicates that the lowest pay for a Help Desk Specialist is $15.96 / hour
How can Help Desk Specialists increase their salary?
Increasing your pay as a Help Desk Specialist is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Help Desk Specialist that oversees more junior Help Desk Specialists, this experience can increase the likelihood to earn more.