Avg. Base Hourly Rate (USD)
The average hourly pay for a Help Desk Specialist is $18.80
What is the Pay by Experience Level for Help Desk Specialists?
An entry-level Help Desk Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.70 based on 85 salaries. An early career Help Desk Specialist with 1-4 years of experience earns an average total compensation of $18.11 based on 695 salaries. A …Read more
What Do Help Desk Specialists Do?
A help desk specialist is responsible for maintaining customers' relationships with the company, providing answers to customers' questions and other needs related to technical support. These specialists are responsible for a variety of duties in the company, depending on the products or services for which they provide assistance. But the help desk specialist's main objective is to maintain a high level of customer satisfaction and provide them with any necessary support.
Most help desk …Read more