Average Help Desk Specialist Hourly Pay

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The average hourly pay for a Help Desk Specialist is $18.30.
MEDIAN $18.30
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United States (change)
Hourly Rate
$13 - $25
$2 - $3,976
Profit Sharing
$250 - $2,970
$0 - $1,000
Total Pay
$30,419 - $57,095

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Job Description for Help Desk Specialist

Popular Employer Salaries for Help Desk Specialist

Help Desk Specialist Job Listings

Popular Skills for Help Desk Specialist

Skills in Help Desk / Desktop Support (Tier 2), Customer Service and Windows Operating System General Use are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 1) and Help Desk / Desktop Support.

Pay by Experience Level for Help Desk Specialist

An entry-level Help Desk Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $16.08 based on 305 salaries. An early career Help Desk Specialist with 1-4 years of experience earns an average total compensation of $17.72 based on 888 salaries. A mid-career Help Desk Specialist with 5-9 years of experience earns an average total compensation of $20.31 based on 405 salaries. An experienced Help Desk Specialist with 10-19 years of experience earns an average total compensation of $21.58 based on 253 salaries. In their late career (20 years and higher), employees earn an average total compensation of $25.
Employees with Help Desk Specialist in their job title in Washington, District of Columbia earn an average of 33.7% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (29.3% more) and Los Angeles, California (7.4% more). The lowest salaries can be found in Atlanta, Georgia (12.6% less) and New York, New York (0.9% less).

Years of Experience

This data is based on 1,892 survey responses.
Entry Level
Early Career
Mid Career
Late Career