Home Care Staffing Coordinator Salary

A home care staffing coordinator oversees staff who provide home care to the elderly and/or disabled. The coordinator assigns staff to various duties and schedules them to perform assignments. Staff availability must be taken into account. Another important thing to consider is the skills of the home health provider, along with the needs of the client. Personalities of staff and clients should also be taken into consideration.

Staff should be constantly evaluated, in order to determine if reassignments are necessary. The home care staffing coordinator must make sure that staff members are providing the appropriate care. It may be necessary to address customer concerns and complaints. Proficient computer skills are needed, in order to carry out communication and to keep logs and records of caregiver activity. The position may involve some marketing, in order to increase sales and loyalty to the company. Another important part of the job is carrying out billing and collection duties.

Most of the work of this job is done in an office environment, but it is sometimes necessary to travel in order to meet with clients. Strong communication skills are needed, in order to communicate well with staff members and with outside parties. Some positions will require a college degree, while others will only require a high school diploma. Some positions require that the staffing coordinator be a certified nursing aide. Experience in a related position is often preferred. Most jobs are full-time positions with relatively regular office hours. (Copyright 2017 PayScale.com)

Home Care Staffing Coordinator Tasks

• Assign and schedule caretakers with the right skills to meet emerging and on-going patient care needs.
• Answer and direct phone calls and answer general queries.
• Document all calls, appointments, complaints, and hours, and complete the payroll.
• Ensure appropriate staff to client ratio is maintained and that caregivers have good attitudes.