Avg. Base Hourly Rate (USD)
The average hourly pay for an Information Technology (IT) Assistant is $15.16
What is the Pay by Experience Level for Information Technology (IT) Assistants?
An entry-level Information Technology (IT) Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.96 based on 63 salaries. An early career Information Technology (IT) Assistant with 1-4 years of experience earns an average total compensation of …Read more
What Do Information Technology (IT) Assistants Do?
Information technology (IT) assistants are in charge of helping with the day-to-day tasks in the systems department of their organization. They are responsible for monitoring different support ticket systems and following up to ensure prompt resolution of issues. In addition, they must maintain and update current and new software across networks and operating systems.
IT assistants must provide excellent service to end users and assist with training duties when new applications are …Read more
- Assist with installation, troubleshooting and support for hardware, software, and networks.
- Troubleshoot, document, and resolve technical issues with local and remote equipment.
- Coordinate calls with information technology (IT) vendors and providers.
- Configure and maintain equipment like PCs, printers, scanners, phones, and network equipment.