Medical Office Front Desk Clerk Salary

The larger portion of Medical Office Front Desk Clerks in the United States are women. Median pay in this female-dominated area goes for around $12.77 per hour. Residence and tenure each impact pay for this group, with the former having the largest influence. Health benefits are not enjoyed by everyone in this line of work, and more than two-fifths lack any coverage at all. Medical benefits are reported by approximately half and dental coverage is claimed by more than a third. Among folks in this role, job satisfaction levels approximately match the national average.

$9.69 - $16.84
$9
$13
$17
MEDIAN: $12.86
10%
50%
90%

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Hourly Data $0$24
Hourly Rate $9.69 - $16.84
Overtime $18.00
Annual Data $0$35K
Bonus $400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,210 - $35,098
  • Country: United States
  • Currency: USD
  • Updated: 20 Nov 2017
  • Individuals Reporting: 49

Job Description for Medical Office Front Desk Clerk

A medical office front desk clerk is normally the first point of contact for patients when visiting a medical office. This employee is something of a liaison between the patients in the waiting area and the medical personnel in the office and examination rooms. The clerk helps schedule appointments, process forms, and perform general upkeep work as required by the office manager or doctors.

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Medical Office Front Desk Clerk Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Medical Office Front Desk Clerk Job Listings

Popular Skills for Medical Office Front Desk Clerk


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Electronic Medical Records, Insurance, Scheduling, and Phone Support are correlated to pay that is above average. At the other end of the pay range are skills like Billing and Medical Records. Customer Service and Scheduling are correlating skills — those who know the former usually know the latter.

Pay by Experience Level for Medical Office Front Desk Clerk

Pay by Experience for a Medical Office Front Desk Clerk has a positive trend. An entry-level Medical Office Front Desk Clerk with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 76 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Medical Office Front Desk Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $28,000 based on 44 salaries. An experienced Medical Office Front Desk Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 28 salaries. A Medical Office Front Desk Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $30,000 based on 8 salaries.

Medical Office Front Desk Clerk Reviews

Q: What is it like working as a Medical Office Front Desk Clerk?

Medical Office Front Desk Clerk in Jonesboro:
"Patient complaints and unhappiness."
Pros: Helping patients.
Cons: Uncompassion on nurses.

Related Job Salaries

Key Stats for Medical Office Front Desk Clerk

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
4%
1-4 years
45%
5-9 years
24%
10-19 years
22%
20 years or more
6%

Experience Affects Medical Office Front Desk Clerk Salaries

▲12%

Late-Career
▲12%

▲4%

National Average
$27,000

▼7%

Skills That Affect Medical Office Front Desk Clerk Salaries

Electronic Medical Records (EMR)
▲10%

▼0%

Insurance
▼0%

National Average
$27,000

Phone Support
▼1%


Medical Records
▼5%

Billing
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
24%
10-19 years
22%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 48%
dental benefits
Dental: 29%
vision benefits
Vision: 29%
no benefits
None: 48%