Medical Office Front Desk Specialist Salary

Women make up the vast majority of Medical Office Front Desk Specialists in the United States. The average pay in this industry is approximately $14.07 per hour. Residence and experience level each impact pay for this group, with the former having the largest influence. Not all workers are lucky enough to have benefits; in fact, more than a third are without coverage. Medical insurance is claimed by more than half and dental insurance is reported by nearly two in five. Among folks in this role, job satisfaction levels approximately match the national average. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$24,242 - $51,204
$24K
$35K
$51K
MEDIAN: $35,000
10%
50%
90%

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$11.57 - $17.78
$12
$14
$18
MEDIAN: $14.22
10%
50%
90%

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$0$51K
Salary $24,242 - $51,204
Bonus $0.00 - $1,600
Profit Sharing $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,157 - $38,886
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 19
Hourly Data $0$24
Hourly Rate $11.57 - $17.78
Overtime $17.05 - $24.88
Annual Data $0$38K
Bonus $0.00 - $1,600
Profit Sharing $2,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,157 - $38,886
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 284

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Medical Office Front Desk Specialist

When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.

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Medical Office Front Desk Specialist Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Common Career Paths for Medical Office Front Desk Specialist


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Medical Office Front Desk Specialists often transition into a Medical Receptionist position. Medical Receptionists report a slightly lower median income of $26K.

Medical Office Front Desk Specialist Job Listings

Popular Skills for Medical Office Front Desk Specialist


Medical Office Front Desk Specialists seem to wield many skills on the job. Most notably, skills in Job Scheduling, Insurance, Customer Relationship Management, and Electronic Medical Records (EMR) are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Microsoft Office, Bill Collections, and Medical Records. For most people, competency in Customer Service indicates knowledge of Insurance and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Office Front Desk Specialist

Pay by Experience for a Medical Office Front Desk Specialist has a positive trend. An entry-level Medical Office Front Desk Specialist with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 179 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Medical Office Front Desk Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 129 salaries. An experienced Medical Office Front Desk Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 112 salaries. A Medical Office Front Desk Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $33,000 based on 50 salaries.

Pay Difference by Location

National Average: $30,080

Larger city markers indicate a job is popular in that location.

With a pay rate for Medical Office Front Desk Specialists that is 10 percent greater than the national average, Atlanta offers a comfortable salary for those in this profession. Medical Office Front Desk Specialists will also find cushy salaries in New York (+10 percent), Baltimore (+6 percent), Houston (+5 percent), and Fort Worth (+1 percent). In Phoenix, salaries are 16 percent below the national average and represent the lowest-paying market. Fresno and San Antonio are a couple other places where companies are known to pay below the median — salaries are 14 percent lower and 12 percent lower, respectively.

Related Job Salaries

Key Stats for Medical Office Front Desk Specialist

Gender

Female
95 %
Male
5 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.
Less than 1 year
3%
1-4 years
31%
5-9 years
25%
10-19 years
26%
20 years or more
16%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Medical Office Front Desk Specialist Salaries

▲9%

▲4%

National Average
$30,000

▼1%

▼8%

Skills That Affect Medical Office Front Desk Specialist Salaries


National Average
$30,000

▼1%

Customer Relationship Management (CRM)
▼1%



▼3%

▼3%




Bill Collections
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
3%
1-4 years
31%
5-9 years
25%
10-19 years
26%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 43%
vision benefits
Vision: 34%
no benefits
None: 36%
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