Medical Office Front Desk Specialist Salary
Women make up the vast majority of Medical Office Front Desk Specialists in the United States. The average pay in this industry is approximately $14.07 per hour. Residence and experience level each impact pay for this group, with the former having the largest influence. Not all workers are lucky enough to have benefits; in fact, more than a third are without coverage. Medical insurance is claimed by more than half and dental insurance is reported by nearly two in five. Among folks in this role, job satisfaction levels approximately match the national average. The figures in this rundown are based on the results of PayScale's salary questionnaire.
|Salary||$24,242 - $51,204|
|Bonus||$0.00 - $1,600|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$24,157 - $38,886|
|Hourly Rate||$11.57 - $17.78|
|Overtime||$17.05 - $24.88|
|Bonus||$0.00 - $1,600|
|Total Pay (||$24,157 - $38,886|
Job Description for Medical Office Front Desk Specialist
When patients go to an medical office, the first person they interact with is often the front desk specialist. This person helps patients check in, make payments, and make future appointments. They answer phones, perform a variety of office administration tasks, and ensure the waiting area is clean and welcoming. The front desk specialist helps manage day-to-day office tasks, such as ensuring necessary office and other supplies are in stock. They also help ensure proper records management, and they must follow all systems and protocols for records updates and storage. Individuals in this position may work part time or full time; they typically work in the clinical office environment during regular business hours.Read More...
Due to the specialized knowledge required by working in a clinic, many employers require front desk specialists have secondary school vocational training and certification in a related field. A medical office front desk specialist must have excellent written and verbal communication skills, as they interact daily with patients of the medical practice or clinic. They should also be proficient in basic office software, as they will likely need to enter information on payments, insurance, and other billing and patient records information. Organizational and multitasking skills are also necessary in this role. (Copyright 2017 PayScale.com)
Medical Office Front Desk Specialist Tasks
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
Medical Office Front Desk Specialist Job Listings
Popular Skills for Medical Office Front Desk Specialist
Medical Office Front Desk Specialists seem to wield many skills on the job. Most notably, skills in Job Scheduling, Insurance, Customer Relationship Management, and Electronic Medical Records (EMR) are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Microsoft Office, Bill Collections, and Medical Records. For most people, competency in Customer Service indicates knowledge of Insurance and Electronic Medical Records (EMR).
Pay by Experience Level for Medical Office Front Desk Specialist
Pay by Experience for a Medical Office Front Desk Specialist has a positive trend. An entry-level Medical Office Front Desk Specialist with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 179 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Medical Office Front Desk Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 129 salaries. An experienced Medical Office Front Desk Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $31,000 based on 112 salaries. A Medical Office Front Desk Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $33,000 based on 50 salaries.
Pay Difference by Location
With a pay rate for Medical Office Front Desk Specialists that is 10 percent greater than the national average, Atlanta offers a comfortable salary for those in this profession. Medical Office Front Desk Specialists will also find cushy salaries in New York (+10 percent), Baltimore (+6 percent), Houston (+5 percent), and Fort Worth (+1 percent). In Phoenix, salaries are 16 percent below the national average and represent the lowest-paying market. Fresno and San Antonio are a couple other places where companies are known to pay below the median — salaries are 14 percent lower and 12 percent lower, respectively.
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Key Stats for Medical Office Front Desk Specialist
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