Mortgage Loan Processor with Customer Service Skills Salary at Citibank

The average salary for a Mortgage Loan Processor with Customer Service skills at Citibank is $43,961.

Salary

$0 - $44k

Total Pay

$38k - $44k

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Job Description for Mortgage Loan Processor

Mortgage loan processors are tasked with double-checking all information in a mortgage loan file before submitting it to an underwriter. This includes specifics such as debt-to-income ratios and the employment information of the person applying for the loan. It is very important for mortgage loan processors to ensure that loan files are ready, because once they are submitted to the underwriter, any mistakes missed by the mortgage loan processor can only be fixed with complicated procedures and c…Read more

Mortgage Loan Processor Tasks

Interview loan applicants, investigate applicants' backgrounds and verify references.
Review loan documents and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Prepare loan request papers and related documents then forward to appraisal department.

Popular Employer Salaries for Mortgage Loan Processor

Wells Fargo Home Mortgage

$51k

Bank of America Corp. (BOFA)

$46k

U.S. Bank

$49k

Wells Fargo Bank

$45k

USAA Real Estate Company

$38k

J.P. Morgan Chase & Co. (JPMCC)

$46k

Movement Mortgage

$32k

Navy Federal Credit Union

$38k

The top respondents for the job title Mortgage Loan Processor are from the companies Wells Fargo Home Mortgage, Bank of America Corp. (BOFA) and U.S. Bank. Reported salaries are highest at Wells Fargo Home Mortgage where the average pay is $51,000. Other companies that offer high salaries for this role include U.S. Bank and J.P. Morgan Chase & Co. (JPMCC), earning around $48,500 and $45,781, respectively. Movement Mortgage pays the lowest at around $32,000. USAA Real Estate Company and Wells Fargo Bank also pay on the lower end of the scale, paying $38,209 and $45,002, respectively.