Operations Support Specialist Salary

For Operations Support Specialists, annual average wages total $46K per year. Pay generally varies between $30K and $64K per year. In the world of Operations Support Specialists, overall cash allowance can occasionally include more than $6K from bonuses and, in some exceptional cases, $9K from profit sharing, causing incomes to vary widely between $30K and $64K. Compensation for this group is mainly affected by the particular firm, but the particular city and tenure are influential factors as well. Work is enjoyable for Operations Support Specialists, who typically claim high levels of job satisfaction. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to more than half. Female Operations Support Specialists are more common than men among those who completed the survey; more than half (61 percent) are women. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$33,633 - $67,657
$34K
$46K
$68K
MEDIAN: $45,829
10%
50%
90%

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$13.27 - $24.65
$13
$17
$25
MEDIAN: $17.43
10%
50%
90%

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$0$67K
Salary $33,633 - $67,657
Bonus $483.11 - $6,107
Profit Sharing $479.71 - $8,970
Commission $0.00 - $17,879
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,359 - $64,327
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 899
Hourly Data $0$36
Hourly Rate $13.27 - $24.65
Overtime $20.24 - $36.97
Annual Data $0$64K
Bonus $483.11 - $6,107
Commission $0.00 - $17,879
Profit Sharing $479.71 - $8,970
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,359 - $64,327
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 717

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.
  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.

Common Career Paths for Operations Support Specialist


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Though some Operations Support Specialists move into positions like Information Technology Project Manager (where the average salary is $86K), this progression is not the norm. When Operations Support Specialists are ready for the next step in their careers, they often become Operations Managers or Operations Supervisors. Those roles pay an additional $17K and $7K, respectively.

Operations Support Specialist Job Listings

Popular Employer Salaries for Operations Support Specialist


Well-known firms with a reputation for hiring numerous Operations Support Specialists include J.P. Morgan Chase & Co. (JPMCC), Charles Schwab & Co., Inc., Waste Management, Inc., Wells Fargo Advisors Financial Network, LLC, and Wells Fargo & Co. The biggest paychecks can be found at U.S. Postal Service (USPS) — the median salary there is $64K. Other big spenders include Waste Management, Inc., Verizon Wireless, and Charles Schwab & Co., Inc., top-paying firms where Operations Support Specialists see paychecks nearing $45K, $43K, or $43K.

The smallest paychecks in the field are found at J.P. Morgan Chase & Co. (JPMCC), where the median salary is a mere $32K, just about half of the top paying company's median. SunTrust Banks Inc., Wells Fargo Bank, and Wells Fargo Advisors Financial Network, LLC also scrape the bottom of the pay scale, with median earnings hovering around $33K, $33K, and $36K.

Popular Skills for Operations Support Specialist


Operations Support Specialists seem to exploit a large range of skills on the job. Most notably, skills in Accounting, Project Management, Microsoft Word, and Operations Management are correlated to pay that is above average, with boosts between 7 percent and 15 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Problem Solving and Regulatory Compliance also typically command lower compensation. Most people experienced in Microsoft Excel also know Data Entry. It is often found that people who know Microsoft Office are also skilled in Customer Service and Data Entry.

Pay by Experience Level for Operations Support Specialist

Pay by Experience for an Operations Support Specialist has a positive trend. An entry-level Operations Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 976 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Operations Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 383 salaries. An experienced Operations Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 275 salaries. An Operations Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $51,000 based on 98 salaries.

Pay Difference by Location

National Average: $42,386

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 45 percent, Operations Support Specialists in San Francisco receive some of the highest pay in the country. Operations Support Specialists will also find cushy salaries in Boston (+22 percent), Seattle (+17 percent), New York (+16 percent), and Chicago (+14 percent). Trailing the national average by 20 percent, Austin is the market with the smallest paychecks. Below-median salaries also turn up in Dallas and St. Louis (7 percent lower and 5 percent lower, respectively).

Operations Support Specialist Reviews

Q: What is it like working as an Operations Support Specialist?

Operations Support Specialist in Columbus:
"Job Review by Employee."
Pros: Location, opportunity for lateral move, learning opportunity, banking industry, benefits, overtime.
Cons: Limited and repetitive duties; no decision making power; no chances for growth; management discourages innovation, creativity and problem resolution; no recognition; no chances for coloboration; ideas are not validaded; colleagues lack passion and ambition.

Operations Support Specialist in Denver:
"A highly dynamic job that is very rewarding."
Pros: I like being able to solve problems and build things. We have to develop things that work consistently and functionally.
Cons: The worst part about the job would be the high level of stress. People expect things to be fixed in a timely manner. The other annoying part is you may not finish a project before you have to start something else.

Operations Support Specialist in Fort Pierce:
"I solve buga in the system and provide support to the site."
Pros: The flexibility and hours. The type of work.
Cons: The pay. The culture.

Operations Support Specialist in Herndon:
"Program Support Specialist."
Pros: Flexible hours, small office, casual atmosphere.
Cons: Little customer interaction, no travel, no face to face interaction.

Related Job Salaries

Key Stats for Operations Support Specialist

Gender

Female
60 %
Male
40 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 295 votes.
Less than 1 year
6%
1-4 years
52%
5-9 years
20%
10-19 years
16%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Operations Support Specialist Salaries

▲21%

▲11%

▲2%

National Average
$42,000

▼7%

Skills That Affect Operations Support Specialist Salaries

Accounting
▲15%


Microsoft Word
▲6%


National Average
$42,000

Data Analysis
▼2%


Training
▼3%



Oral / Verbal Communication
▼5%

▼8%


Regulatory Compliance
▼8%

Problem Solving
▼11%

Banking
▼35%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 295 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
6%
1-4 years
52%
5-9 years
20%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 74%
vision benefits
Vision: 66%
no benefits
None: 14%
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