The average hourly pay for a PBX Operator is $12.58.
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What Do PBX Operators Do?
PBX operators are excellent at managing multiple phone lines in hospital settings. They generally operate the "Post Box Exchange" phone system, which is a telecommunication console used for communication in hospitals. There are some phone duties, which include putting customers on hold and transferring them to the correct departments. These operators generally work as receptionist within hospitals, usually at a desk.
Dealing with customers may be stressful, so PBX operators must be able to sta…Read more
PBX Operator Tasks
- Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
- Process outgoing mail and receive deliveries.
- Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
- Operate telephone switchboard to answer, screen, route calls and relays messages.
Job Satisfaction for PBX Operator
Popular Employer Salaries for PBX Operator
The top respondents for the job title PBX Operator are from the companies HCA, Inc., Hilton Worldwide and The Kessler Collection. Reported salaries are highest at Hyatt Hotels where the average pay is $16.75. Other companies that offer high salaries for this role include HCA, Inc., earning around $13.36. Hilton Worldwide pays the lowest at around $10.50. The Kessler Collection also pays on the lower end of the scale, paying $11.07.
PBX Operator Job Listings
What Are Popular Skills for PBX Operators?
Skills in PBX, Telecommunications, Inbound Calls and Emergency Response are correlated to pay that is above average. Skills that pay less than market rate include Customer Service.
What is the Pay by Experience Level for PBX Operators?
An entry-level PBX Operator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $11.78 based on 24 salaries. An early career PBX Operator with 1-4 years of experience earns an average total compensation of $11.94 based on 162 salaries. A mid-career PBX Operator with 5-9 years of experience earns an average total compensation of $12.78 based on 71 salaries. An experienced PBX Operator with 10-19 years of experience earns an average total compensation of $13.73 based on 132 salaries. In their late career (20 years and higher), employees earn an average total compensation of $14.
Pay Difference by Location
Employees with PBX Operator in their job title in Las Vegas, Nevada earn an average of 25.9% more than the national average. These job titles also find higher than average salaries in Denver, Colorado (24.0% more) and Albuquerque, New Mexico (10.8% more). The lowest salaries can be found in New Orleans, Louisiana (1.3% less).
Years of Experience
This data is based on 436 survey responses.