The average hourly pay for a Patient Relations Representative is $16.34.
Patient Relations Representative by
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What Do Patient Relations Representatives Do?
Patient relations representatives are responsible for interacting with and providing great service to patients and their families, including responding to questions, filling out paperwork, providing information, and serving as liaisons for their institutions.
These representatives generally coordinate activities between different departments and handle all communication and complaints. They use a personal computer to log communications, send correspondence, and submit patients' applications, an…Read more
Job Satisfaction for Patient Relations Representative
Patient Relations Representative Job Listings
What Are Popular Skills for Patient Relations Representatives?
Skills in Customer Service and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Medical Terminology, Data Entry and HIPAA Compliance.
What is the Pay by Experience Level for Patient Relations Representatives?
An entry-level Patient Relations Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.67 based on 20 salaries. An early career Patient Relations Representative with 1-4 years of experience earns an average total compensation of $15.53 based on 90 salaries. A mid-career Patient Relations Representative with 5-9 years of experience earns an average total compensation of $16.21 based on 54 salaries. An experienced Patient Relations Representative with 10-19 years of experience earns an average total compensation of $18.35 based on 45 salaries. In their late career (20 years and higher), employees earn an average total compensation of $18.
Pay Difference by Location
Employees with Patient Relations Representative in their job title in New York, New York earn an average of 37.1% more than the national average. These job titles also find higher than average salaries in San Diego, California (23.9% more) and Lexington, Kentucky (10.3% more). The lowest salaries can be found in Baltimore, Maryland (14.3% less), Miami, Florida (3.7% less) and Atlanta, Georgia (3.5% less).
Years of Experience
This data is based on 222 survey responses.