The average hourly pay for a Patient Services Representative is $15.11.
Patient Services Representative by
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What Do Patient Services Representatives Do?
A patient services representative is responsible for a variety of activities related to patient intake and care. They work in medical offices and serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. In offices that have a very large patient base, this can be a very fast paced job that requires a lot of mu…Read more
Job Satisfaction for Patient Services Representative
Popular Employer Salaries for Patient Services Representative
The top respondents for the job title Patient Services Representative are from the companies Radnet, Sutter Health and Aspen Dental. Reported salaries are highest at Sutter Health where the average pay is $20.87. Other companies that offer high salaries for this role include Children's Hospital, Boston and Advocate Medical Group, earning around $17.94 and $17.70, respectively. Mercy Hospital pays the lowest at around $12.82. Aspen Dental and Radnet also pay on the lower end of the scale, paying $13.05 and $14.83, respectively.
Patient Services Representative Job Listings
What Are Popular Skills for Patient Services Representatives?
Skills in Customer Service, Scheduling and Insurance are correlated to pay that is above average. Skills that pay less than market rate include Data Entry and Electronic Medical Records (EMR).
What is the Pay by Experience Level for Patient Services Representatives?
An entry-level Patient Services Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.94 based on 258 salaries. An early career Patient Services Representative with 1-4 years of experience earns an average total compensation of $14.56 based on 1,651 salaries. A mid-career Patient Services Representative with 5-9 years of experience earns an average total compensation of $15.49 based on 840 salaries. An experienced Patient Services Representative with 10-19 years of experience earns an average total compensation of $16.31 based on 810 salaries. In their late career (20 years and higher), employees earn an average total compensation of $17.
Pay Difference by Location
Employees with Patient Services Representative in their job title in Seattle, Washington earn an average of 21.3% more than the national average. These job titles also find higher than average salaries in Boston, Massachusetts (19.0% more) and Chicago, Illinois (14.6% more). The lowest salaries can be found in Indianapolis, Indiana (0.9% less).
Years of Experience
This data is based on 3,886 survey responses.