$33,160
Avg. Salary
$14.66
Avg. Hourly Rate

Average additional compensation:

$599

Bonus

$475

Profit Sharing

$400

Commission

What am I worth?
How should I pay?

The average pay for a Patient Services Representative is $14.66 per hour.

The average pay for a Patient Services Representative is $33,160 per year.

10%
$11.50
10%
$14.66
50%
$19.04
90%
90%
MEDIAN $14.66
10%
$24k
10%
$33k
50%
$49k
90%
90%
MEDIAN $33,160
$23,988 - $49,195
$24K
$33K
$49K
MEDIAN: $33,160
10%
50%
90%

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$11.50 - $19.04
$12
$15
$19
MEDIAN: $14.66
10%
50%
90%

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$0$49K
Salary $23,988 - $49,195
Bonus $119 - $2,028
Profit Sharing $85.00 - $3,000
Commission $400
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,081 - $40,699
  • Country: United States
  • Currency: USD
  • Updated: 18 Mar 2019
  • Individuals Reporting: 356
Hourly Data $0$27
Hourly Rate $11.50 - $19.04
Hourly Tips $3.14
Overtime $13.98 - $27.61
Annual Data $0$40K
Bonus $119 - $2,028
Commission $400
Profit Sharing $85.00 - $3,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,081 - $40,699
  • Country: United States
  • Currency: USD
  • Updated: 18 Mar 2019
  • Individuals Reporting: 4,094

Job Description for Patient Services Representative

A patient services representative is responsible for a variety of activities related to patient intake and care. They work in medical offices and serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. In offices that have a very large patient base, this can be a very fast paced job that requires a lot of multitasking.

Read More...

Patient Services Representative Pay By Employer

$0$53K

Aspen Dental
16 profiles
$26,121

Sutter Health
16 profiles
$45,310

$29,618

$32,098

$34,746

Mercy Hospital
10 profiles
$23,875

Radnet
10 profiles
$28,166

$37,014

Aurora
10 profiles
$30,641

$29,640

Common Career Paths for Patient Services Representative


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Patient Services Representatives sometimes assume positions such as Registered Nurses. That role pays $56K per year on average. Becoming a Patient Account Representative or an Office Manager is, however, a more typical career progression for Patient Services Representatives.

Patient Services Representative Job Listings

Popular Skills for Patient Services Representative


Patient Services Representatives seem to exploit a large range of skills on the job. Most notably, skills in Billing, Collections, Medical Terminology, and Insurance are correlated to pay that is above average. Skills that seem to negatively impact pay include Bilingual, Medicaid & Medicare Billing, and Microsoft Office. Most people skilled in Customer Service are similarly competent in Scheduling and Insurance. Skill sets containing Data Entry also tend to include Insurance.

Pay by Experience Level for Patient Services Representative

Pay by Experience for a Patient Services Representative has a positive trend. An entry-level Patient Services Representative with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 1,470 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Patient Services Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $31,000 based on 709 salaries. An experienced Patient Services Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 571 salaries. A Patient Services Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 149 salaries.

Pay Difference by Location

National Average: $30,869

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Patient Services Representatives, Boston offers exceptional salaries, 25 percent above the national average. Patient Services Representatives can also look forward to large paychecks in cities like New York (+20 percent), Seattle (+18 percent), Philadelphia (+13 percent), and Los Angeles (+13 percent). Falling short of the national average by 8 percent, the area with the worst salaries is Richmond. Not at the bottom but still paying below the median are employers in Nashville and Milwaukee (7 percent lower and 5 percent lower, respectively).

Patient Services Representative Advice

Q: What is it like working as a Patient Services Representative?

Patient Services Representative in Knoxville:
"Know what's important, don't sweat the small stuff."
Listen to coworkers, write it down!

Patient Services Representative in Selma:
"Office conditions."
Pros: I like most about my job is helping the patients with there problems, or Health issues.
Cons: Working conditions.

Patient Services Representative in Tyler:
"No pay raises even if you helped the company improve their r."

Patient Services Representative in Rochester:
"In and out."
Sometime you dont even get lunch.

Patient Services Representative in Twin Falls:
"Hospital job."
Pros: I get to learn lots of things.
Cons: Management acts put out or defensive when it comes to complaints from co-workers. Unfair at times. Huge lack of training. Co-workers with little experience train new employees rather than upper management doing it.

Patient Services Representative in Washington DC:
"Too go back to Medical School."
Learn how to be a people person, and a team player, respect for others. I have expericence with customer service. Come too work with a smile.

Patient Services Representative in Rowlett:
"Stress level is a 10 doing outpt and pbx and er pts."
Pros: The hours I work overnights 12 hour shifts. Also, when I work outpt is not here.
Cons: The ER has to do everything. We do alot of outpatients work. We also do auths, PBX, and all admits, including babies and l and d.

Related Job Salaries

Key Stats for Patient Services Representative

Gender

Female
93 %
Male
7 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 657 votes.
Less than 1 year
7%
1-4 years
43%
5-9 years
21%
10-19 years
21%
20 years or more
7%

Experience Affects Patient Services Representative Salaries

▲9%

▲6%

▲2%

National Average
$31,000

▼6%

Skills That Affect Patient Services Representative Salaries

Billing
▲9%

Collections
▲3%

▼0%



National Average
$31,000



Customer Service
▼2%

Scheduling
▼2%

Data Entry
▼2%

▼3%



Medicaid & Medicare Billing
▼10%

Bilingual
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 657 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
7%
1-4 years
43%
5-9 years
21%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 72%
vision benefits
Vision: 64%
no benefits
None: 17%