Patient Services Specialist Salary

The average Patient Services Specialist in the United States can expect to rake in roughly $14.22 per hour. Earnings for this group are mostly affected by the specific employer, followed by geography and tenure. A strong majority enjoy medical while a majority get dental coverage. Vision coverage is also available to the greater part. Job satisfaction is high and work is enjoyable for most Patient Services Specialists. There are far more female Patient Services Specialists who answered the questionnaire than men, making up 88 percent. The data for this snapshot was collected from individuals who took PayScale's salary survey.
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$29,463 - $47,218
$29K
$37K
$47K
MEDIAN: $36,693
10%
50%
90%

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$11.28 - $18.00
$11
$14
$18
MEDIAN: $14.30
10%
50%
90%

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$0$47K
Salary $29,463 - $47,218
Bonus $200.00 - $3,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,148 - $39,943
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 51
Hourly Data $0$29
Hourly Rate $11.28 - $18.00
Overtime $15.05 - $29.71
Annual Data $0$39K
Bonus $200.00 - $3,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,148 - $39,943
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 365

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Patient Services Specialist Job Listings

Popular Employer Salaries for Patient Services Specialist


Select Physical Therapy, Select Medical Corporation, Novacare Rehabilitation, Scott & White Hospital and Clinic, and Laboratory Corporation of America (LabCorp) are some prominent firms with considerable interest in employing a large team of Patient Services Specialists. For Patient Services Specialists, comfortable salaries can be found at Laboratory Corporation of America (LabCorp); in fact, median earnings sit around $39K, the highest in the area. Also paying near the top of the field are University of Texas Medical Branch (UTMB) at $36K, Select Physical Therapy at $30K, and Select Medical Corporation, where Patient Services Specialists annually earn $30K.

Workers also receive paychecks lighter than average at Scott & White Hospital and Clinic ($25K), Novacare Rehabilitation ($27K), and Select Medical Corporation ($30K).

Popular Skills for Patient Services Specialist


Patient Services Specialists report using a pretty varied skill set on the job. Most notably, skills in Electronic Medical Records, Billing, Customer Service, and Data Entry are correlated to pay that is above average. At the other end of the pay range are skills like Phone Support, Medical Terminology, and Insurance. For most people, competency in Customer Service indicates knowledge of Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Pay by Experience for a Patient Services Specialist has a positive trend. An entry-level Patient Services Specialist with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 247 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Patient Services Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 112 salaries. An experienced Patient Services Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 93 salaries. A Patient Services Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 27 salaries.

Pay Difference by Location

National Average: $30,632

Larger city markers indicate a job is popular in that location.

Seattle offers some of the highest pay in the country for Patient Services Specialists, 18 percent above the national average. Patient Services Specialists can also look forward to large paychecks in cities like Houston (+14 percent), Cleveland (+6 percent), Baltimore (+5 percent), and Austin (+5 percent). The smallest paychecks in the market, 16 percent south of the national average, can be found in Temple. Employers in Las Vegas and Tucson also lean toward paying below-median salaries (12 percent lower and 10 percent lower, respectively).

Related Job Salaries

Key Stats for Patient Services Specialist

Gender

Female
89 %
Male
11 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 59 votes.
Less than 1 year
9%
1-4 years
48%
5-9 years
20%
10-19 years
17%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Services Specialist Salaries

▲21%

▲8%

▲5%

National Average
$31,000

▼6%

Skills That Affect Patient Services Specialist Salaries

Electronic Medical Records (EMR)
▲11%

Billing
▲10%

National Average
$31,000

Customer Service
▼1%

▼2%

Data Entry
▼2%

▼3%

Medical Terminology
▼5%

Phone Support
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 59 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
9%
1-4 years
48%
5-9 years
20%
10-19 years
17%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 68%
vision benefits
Vision: 60%
no benefits
None: 19%
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