The average hourly pay for a Patient Services Specialist is $14.46.
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$12 - $19
$99 - $6,205
$0 - $950
$24,430 - $41,243
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Job Description for Patient Services Specialist
Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files. A patient service specialist is also …Read more
Patient Services Specialist Tasks
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
Popular Employer Salaries for Patient Services Specialist
The top respondents for the job title Patient Services Specialist are from the companies Select Physical Therapy, Select Medical Corporation and Scott & White Hospital and Clinic. Reported salaries are highest at University of Texas Medical Branch (UTMB) where the average pay is $17.55. Other companies that offer high salaries for this role include Select Medical Corporation and Select Physical Therapy, earning around $14.53 and $14.22, respectively. Guthrie Clinic Ltd. pays the lowest at around $11.71. Select Medical Rehabilitation Services and Scott & White Hospital and Clinic also pay on the lower end of the scale, paying $12.74 and $13.47, respectively.
Explore the most common career paths for Patient Services Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Patient Services Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Patient Services Specialist Job Listings
Popular Skills for Patient Services Specialist
Avg. Hourly Rate
Skills in Electronic Medical Records (EMR) are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office, Insurance, Scheduling and Customer Service.
Pay by Experience Level for Patient Services Specialist
An entry-level Patient Services Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.26 based on 75 salaries. An early career Patient Services Specialist with 1-4 years of experience earns an average total compensation of $13.89 based on 383 salaries. A mid-career Patient Services Specialist with 5-9 years of experience earns an average total compensation of $15.21 based on 168 salaries. An experienced Patient Services Specialist with 10-19 years of experience earns an average total compensation of $16.03 based on 156 salaries. In their late career (20 years and higher), employees earn an average total compensation of $17.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Patient Services Specialist in their job title in Seattle, Washington earn an average of 23.2% more than the national average. These job titles also find higher than average salaries in Houston, Texas (15.6% more) and Chicago, Illinois (14.5% more). The lowest salaries can be found in Temple, Texas (9.9% less) and Charlotte, North Carolina (1.3% less).
Years of Experience
This data is based on 842 survey responses.