▼32%
$91,288
Avg. Base Salary (USD)
/ year
Avg. Base Salary (USD)
10%
$66k
MEDIAN
$91k
90%
$121k
The average salary for a Product Support Engineer is $91,288 in 2026
Base Salary
$66k - $121k
Bonus
$2k - $10k
Profit Sharing
$2k - $7k
Total Pay
$68k - $124k
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What is the Pay by Experience Level for Product Support Engineers?
What Do Product Support Engineers Do?
Product Support Engineer Tasks
- Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
- Provide on-call and ongoing troubleshooting, technical, and hardware advice and suggestions.
- Support remote and local upgrades, installations, and maintenance.
- Conduct trainings and create documentation for other engineers, users, and other audiences.
Find your market worth – how it works:
How do Product Support Engineers Rate Their Jobs?
We need at least 5 ratings before we can calculate a satisfaction score. Are you a Product Support Engineer? Take our survey to help us meet this goal.
Common Health Benefits for a Product Support Engineer
Medical
83%
Dental
89%
Vision
78%
None
6%
Gender Breakdown for Product Support Engineers
Male
81.0%
Female
19.0%
This data is based on 21 survey responses. Learn more about the gender pay gap.
FAQs About Product Support Engineers
What is the highest pay for Product Support Engineers?
Our data indicates that the highest pay for a Product Support Engineer is $121k / year
What is the lowest pay for Product Support Engineers?
Our data indicates that the lowest pay for a Product Support Engineer is $66k / year
How can Product Support Engineers increase their salary?
Increasing your pay as a Product Support Engineer is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Product Support Engineer that oversees more junior Product Support Engineers, this experience can increase the likelihood to earn more.