$38,259
Avg. Salary
$12.49
Avg. Hourly Rate
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The average pay for a Receptionist/Telephone Operator is $12.49 per hour.

The average pay for a Receptionist/Telephone Operator is $38,259 per year.

$9
10%
$12
50%
$18
90%
MEDIAN $12
$23k
10%
$38k
50%
$47k
90%
MEDIAN $38,259
$23,489 - $47,490
$23K
$38K
$47K
MEDIAN: $38,259
10%
50%
90%

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$9.23 - $17.52
$9
$12
$18
MEDIAN: $12.49
10%
50%
90%

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$0$47K
Salary $23,489 - $47,490
Bonus $75.50 - $8,109
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,740 - $39,212
  • Country: United States
  • Currency: USD
  • Updated: 15 Nov 2018
  • Individuals Reporting: 16
Hourly Data $0$25
Hourly Rate $9.23 - $17.52
Overtime $12.86 - $25.34
Annual Data $0$39K
Bonus $75.50 - $8,109
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,740 - $39,212
  • Country: United States
  • Currency: USD
  • Updated: 15 Nov 2018
  • Individuals Reporting: 163

Job Description for Receptionist/Telephone Operator

A receptionist/telephone operator typically works at a company's headquarters or central location, helping facilitate - and act as a gateway for - communications coming into and leaving their offices . Additionally, this person is typically one of the first “faces” that outsiders encounter. Thus, it is important for this worker to be personable and friendly and make a favorable initial impression on outside visitors.

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Receptionist/Telephone Operator Tasks

  • Answer calls originating from external and internal sources.
  • Handle all incoming urgent matters or emergencies for staff.
  • Write messages using proper grammar and spelling.
  • Verify names and telephone numbers.
  • Direct caller to appropriate extension.

Receptionist/Telephone Operator Job Listings

Pay by Experience Level for Receptionist/Telephone Operator

Pay by Experience for a Receptionist/Telephone Operator has a positive trend. An entry-level Receptionist/Telephone Operator with less than 5 years of experience can expect to earn an average total compensation of $23,000 based on 35 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Receptionist/Telephone Operator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 32 salaries. An experienced Receptionist/Telephone Operator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $28,000 based on 29 salaries. A Receptionist/Telephone Operator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $28,000 based on 14 salaries.

Receptionist/Telephone Operator Advice

Q: What is it like working as a Receptionist/Telephone Operator?

Receptionist/Telephone Operator in Fort Lauderdale:
"More computer skills."
Have alot of patience & smile!

Receptionist/Telephone Operator in Spokane:
"Director Of First Impressions."
Pros: Interacting with people. Helping complete multi tasks for every dept. Supplying employees with tools they need to assist in making their job easier.
Cons: Low pay. No recognition.

Related Job Salaries

Key Stats for Receptionist/Telephone Operator

Gender

Female
96 %
Male
4 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.
Less than 1 year
4%
1-4 years
36%
5-9 years
20%
10-19 years
23%
20 years or more
18%

Experience Affects Receptionist/Telephone Operator Salaries

▲6%

▲3%

Late-Career
▲3%

National Average
$27,000

▼14%

Skills That Affect Receptionist/Telephone Operator Salaries

National Average
$27,000

Customer Service
▼6%

▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
4%
1-4 years
36%
5-9 years
20%
10-19 years
23%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 46%
dental benefits
Dental: 34%
vision benefits
Vision: 28%
no benefits
None: 53%