The average hourly pay for a Receptionist/Telephone Operator is $12.69.
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$10 - $18
$246 - $1,526
$20,218 - $38,098
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Job Description for Receptionist/Telephone Operator
A receptionist/telephone operator typically works at a company's headquarters or central location, helping facilitate - and act as a gateway for - communications coming into and leaving their offices . Additionally, this person is typically one of the first “faces” that outsiders encounter. Thus, it is important for this worker to be personable and friendly and make a favorable initial impression on outside visitors. In the receptionist role, this employee typically has one or more high-level m…Read more
Receptionist/Telephone Operator Tasks
- Answer calls originating from external and internal sources.
- Handle all incoming urgent matters or emergencies for staff.
- Write messages using proper grammar and spelling.
- Verify names and telephone numbers.
- Direct caller to appropriate extension.
Job Satisfaction for Receptionist/Telephone Operator
Explore the most common career paths for Receptionist/Telephone Operator. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Receptionist/Telephone Operator Job Listings
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Popular Skills for Receptionist/Telephone Operator
Avg. Hourly Rate
Skills in Inbound Calls and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Office Administration, Data Entry and Customer Service.
Pay by Experience Level for Receptionist/Telephone Operator
An entry-level Receptionist/Telephone Operator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $10.92 based on 8 salaries. An early career Receptionist/Telephone Operator with 1-4 years of experience earns an average total compensation of $11.90 based on 56 salaries. A mid-career Receptionist/Telephone Operator with 5-9 years of experience earns an average total compensation of $12.79 based on 29 salaries. An experienced Receptionist/Telephone Operator with 10-19 years of experience earns an average total compensation of $13.96 based on 40 salaries. In their late career (20 years and higher), employees earn an average total compensation of $14.
Years of Experience
This data is based on 157 survey responses.