$31,181
Avg. Salary
$12.91
Avg. Hourly Rate

Average additional compensation:

$692

Bonus

$1,000

Profit Sharing

What am I worth?
How should I pay?

The average pay for a Receptionist / Telephone Operator is $12.91 per hour.

The average pay for a Receptionist / Telephone Operator is $31,181 per year.

10%
$9.84
10%
$12.91
50%
$17.49
90%
90%
MEDIAN $12.91
10%
$21k
10%
$31k
50%
$43k
90%
90%
MEDIAN $31,181
$20,894 - $43,345
$21K
$31K
$43K
MEDIAN: $31,181
10%
50%
90%

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$9.84 - $17.49
$9
$13
$17
MEDIAN: $12.91
10%
50%
90%

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$0$43K
Salary $20,894 - $43,345
Bonus $76.52 - $2,251
Profit Sharing $101 - $9,863
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,611 - $38,127
  • Country: United States
  • Currency: USD
  • Updated: 22 Apr 2019
  • Individuals Reporting: 75
Hourly Data $0$28
Hourly Rate $9.84 - $17.49
Hourly Tips $0.87
Overtime $11.63 - $28.78
Annual Data $0$38K
Bonus $76.52 - $2,251
Profit Sharing $101 - $9,863
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,611 - $38,127
  • Country: United States
  • Currency: USD
  • Updated: 22 Apr 2019
  • Individuals Reporting: 693

Job Description for Receptionist / Telephone Operator

Receptionists/telephone operators typically work for businesses that need someone to greet customers, direct them on where to go, and answer their questions by telephone or in person. Although offices are common employers, these individuals may also work in locations such as salons and hotels. While most offices operate during regular business hours, some positions may require alternative and/or flexible shifts.

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Common Career Paths for Receptionist / Telephone Operator


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Receptionists and Telephone Operators may experience a large salary bump if they progress into a role such as Executive Assistant. The latter position pays an average of $46K annually. It is quite typical for Receptionists and Telephone Operators to transition into roles as Administrative Assistants or Office Managers, where reported median earnings are $4K and $8K higher per year.

Receptionist / Telephone Operator Job Listings

Popular Skills for Receptionist / Telephone Operator


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Office Administration, Data Entry, Microsoft Office, and Phone Support are correlated to pay that is above average. Skills that seem to negatively impact pay include Filing and Customer Relations. The majority of those who know Customer Service also know Data Entry and Customer Relations.

Pay by Experience Level for Receptionist / Telephone Operator

Pay by Experience for a Receptionist / Telephone Operator has a positive trend. An entry-level Receptionist / Telephone Operator with less than 5 years of experience can expect to earn an average total compensation of $24,000 based on 182 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Receptionist / Telephone Operator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 95 salaries. An experienced Receptionist / Telephone Operator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 113 salaries. A Receptionist / Telephone Operator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 53 salaries.

Pay Difference by Location

National Average: $27,521

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Receptionists and Telephone Operators, New York offers exceptional salaries, 29 percent above the national average. Receptionists and Telephone Operators will also find cushy salaries in Los Angeles (+6 percent) and Houston (+3 percent). Receptionists and Telephone Operators in Chesapeake take home the lowest salaries, earning a whopping 26 percent less than the national average. Below-median salaries also turn up in Chicago and Las Vegas (7 percent lower and 6 percent lower, respectively).

Related Job Salaries

Key Stats for Receptionist / Telephone Operator

Gender

Female
92 %
Male
7 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 173 votes.
Less than 1 year
6%
1-4 years
41%
5-9 years
17%
10-19 years
23%
20 years or more
13%

Experience Affects Receptionist / Telephone Operator Salaries

▲14%

▲10%

▲6%

National Average
$28,000

▼11%

Skills That Affect Receptionist / Telephone Operator Salaries


▲1%


National Average
$28,000

Phone Support
▼1%

▼2%

Microsoft Word
▼2%




▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 173 votes.

Gender

Female
92 %
Male
7 %

Years of Experience

Less than 1 year
6%
1-4 years
41%
5-9 years
17%
10-19 years
23%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 47%
vision benefits
Vision: 39%
no benefits
None: 38%