Refund Specialist Salary

An average Refund Specialist in the United States can expect to take home roughly $14.81 per hour. Although a strong majority have medical coverage and the greater part have dental coverage, one in five claim no health benefits at all. The vast majority (83 percent) of Refund Specialists who took the survey are female. Most Refund Specialists report high levels of job satisfaction. Participants in PayScale's salary questionnaire provided the particulars of this report.

$12.01 - $21.37
$12
$15
$21
MEDIAN: $15.35
10%
50%
90%

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Hourly Data $0$30
Hourly Rate $12.01 - $21.37
Overtime $15.10 - $30.98
Annual Data $0$47K
Bonus $1,190
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,143 - $47,300
  • Country: United States
  • Currency: USD
  • Updated: 19 Nov 2017
  • Individuals Reporting: 63

Job Description for Refund Specialist

Refund specialists typically work in a health care setting or for a corporation and are tasked with researching and processing refunds for patients, physicians, and health care providers. They also answer any payment-related questions patients may have, provide written responses to insurance agencies regarding billing information, and ensure the accurate completion of patients' documentation, and they must always stay up-to-date with HIPPA regulations. They must also be able to work with a wide range of people.

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Refund Specialist Tasks

  • Serve as a patient advocate to identify reimbursement coverage options or identify reimbursement options for non-insured patients.
  • Record and monitor insurance authorizations to ensure payment compliance and treatment continuity.
  • Maintain and analyze data about patient cases requiring reimbursement support.
  • Work with treatment providers and insurance companies to obtain payment authorizations.

Refund Specialist Job Listings

Refund Specialist Reviews

Q: What is it like working as a Refund Specialist?

Refund Specialist in Tampa:
"Review Payscale Refund Specialist."
Pros: I like checking to make sure third party vendors are doing their jobs. Correcting mistakes and making sure refunds are correct.
Cons: I don't have very much patient contact.

Refund Specialist in Winder:
"Fast Paced and Quality Care given to Customers daily."
Pros: The satisfaction of taking care of the customers needs. This company will go far and beyond for the customer.
Cons: Representatives who don't follow standard operating procedures and give away the store.

Key Stats for Refund Specialist

Gender

Female
86 %
Male
14 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
Less than 1 year
1%
1-4 years
37%
5-9 years
28%
10-19 years
24%
20 years or more
9%

Experience Affects Refund Specialist Salaries

Experienced
▲14%

Mid-Career
▲2%

National Average
$33,000

Entry-Level
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
1%
1-4 years
37%
5-9 years
28%
10-19 years
24%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 73%
vision benefits
Vision: 59%
no benefits
None: 14%