$49,967
Avg. Salary
Avg. Hourly Rate
Help us gather more data! Is Reservations Manager your job title? Find out what you're worth.

The average pay for a Reservations Manager with Customer Service skills is {{pay}} per hour.

The average pay for a Reservations Manager with Customer Service skills is $49,967 per year.

10%
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50%
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90%
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MEDIAN $0.00
10%
$27k
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$50k
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$65k
90%
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MEDIAN $49,967
$27,203 - $65,217
$27K
$50K
$65K
MEDIAN: $49,967
10%
50%
90%

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$0$67K
Salary $27,203 - $65,217
Bonus $7,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,693 - $67,407
  • Country: United States
  • Currency: USD
  • Updated: 23 Mar 2019
  • Individuals Reporting: 13

Job Description for Reservations Manager

The reservations manager leads the reservation staff in the handling and implementing of procedures within the hotel while reporting to the front office manager. A reservations manager is required to supervise their reservation staff while allocating duties, training new hires, maintaining a work schedule, and handling guests. A typical day for a reservations manager includes working with the reservation staff in daily duties, receiving tasks from the front end manager, and assisting VIP customers with reservations to ensure customer retention. A reservation manager also must maintain a good relationship with commercial clients and inform reservation staff of top-producing accounts to ensure valued customers receive excellent service.

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Reservations Manager Tasks
  • Manage daily reservation system from inquiry to confirmation, including alterations to itineraries.
  • Act as communications hub for readiness for clients, from grounds-keeping to catering.
  • Recruit, hire, train, and evaluate reservations team.
  • Maintain and update rate packages, plans, and specials.

Reservations Manager Job Listings

Key Stats for Reservations Manager

Gender

Female
92 %
Male
8 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
20 years or more
100%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
92 %
Male
8 %

Common Health Benefits

medical benefits
Medical: 92%
dental benefits
Dental: 42%
vision benefits
Vision: 33%
no benefits
None: 8%