Resident Services Director Salary
|Salary||$41,775 - $76,061|
|Bonus||$0.00 - $5,300|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$36,375 - $74,633|
|Hourly Rate||$13.92 - $28.12|
|Bonus||$0.00 - $5,300|
|Total Pay (||$36,375 - $74,633|
Job Description for Resident Services Director
A resident services director generally works in an assisted living environment. Individuals in this position often greet new customers and their families and give them tours of the facility to relate the available services to their clients’ needs. They also help clients with the lease and move-in processes. Resident services directors must continuously stay in touch with families and update them on clients' statuses, and they are also in charge of overseeing current residents and staff. He or she should make sure all health and safety standards are being met, and may be in charge of implementing programs that ensure the emotional, physical, and spiritual well-being of clients.Read More...
Resident services directors oversee numerous patient plans and see that changes are made if their conditions change. This also involves ensuring that communication between a client and his or her doctor always flows smoothly. This type of director must make sure that nurses and other staff receive recurring training; when incidents occur, he or she is in charge of resolving them and making sure they don't happen again. They may also be in charge of advertising in order to gain new clients.
This job requires someone who can work well under pressure and has great problem-solving skills. Customer service and organizational skills are also essential. The position generally requires some a postsecondary degree and relevant experience. (Copyright 2017 PayScale.com)
Resident Services Director Tasks
- Oversee staff operations, business planning and budget development.
- Ensure services are in compliance with boarding home regulations, state and federal regulatory requirements.
- Act as liaison for conflict resolution between staff, patients, family members and physicians.
- Directs the staff in quality and caring support of elderly patients.
- Plan and direct the assisted living program.
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Pay by Experience Level for Resident Services Director
Pay by Experience for a Resident Services Director has a positive trend. An entry-level Resident Services Director with less than 5 years of experience can expect to earn an average total compensation of $50,000 based on 85 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Resident Services Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $57,000 based on 50 salaries. An experienced Resident Services Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 51 salaries. A Resident Services Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $58,000 based on 27 salaries.
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