The average hourly pay for a Retail Department Supervisor is $15.28.
Retail Department Supervisor by
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What Do Retail Department Supervisors Do?
Retail department supervisors work directly with customers to ensure that customers’ expectations are met. They make sure their team is properly trained in merchandising and sales. Additionally, they set sales goals, as well as create and enact plans to ensure the company goals are being met. At times, the retail department supervisor may be in charge of answering phones, working at the front desk, or handling warehouse duties. They must understand the sales and operational aspects of the compan…Read more
Retail Department Supervisor Tasks
- Support the retail sales manager in general business operations, merchandise management, and personnel scheduling.
- Monitor the sales floor, provide customer service, and resolve customer concerns.
- Recruit, train, and evaluate store personnel in sales and communication skills.
Job Satisfaction for Retail Department Supervisor
Popular Employer Salaries for Retail Department Supervisor
The top respondents for the job title Retail Department Supervisor are from the companies The Home Depot Inc., Kohl's Department Stores Inc and Bed Bath & Beyond Inc. Reported salaries are highest at Lowe's Home Improvement Inc. where the average pay is $20.00. Other companies that offer high salaries for this role include Lowe's Companies, Inc and Bed Bath & Beyond Inc, earning around $19.10 and $17.39, respectively. Toys 'R' Us Inc pays the lowest at around $11.70. Kohl's Department Stores Inc and The Home Depot Inc. also pay on the lower end of the scale, paying $12.26 and $15.55, respectively.
Retail Department Supervisor Job Listings
What Are Popular Skills for Retail Department Supervisors?
Skills that pay less than market rate include Inventory Management, Sales, Merchandising, Team Leadership and Customer Service.
What is the Pay by Experience Level for Retail Department Supervisors?
An entry-level Retail Department Supervisor with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $13.32 based on 12 salaries. An early career Retail Department Supervisor with 1-4 years of experience earns an average total compensation of $14.65 based on 340 salaries. A mid-career Retail Department Supervisor with 5-9 years of experience earns an average total compensation of $15.35 based on 230 salaries. An experienced Retail Department Supervisor with 10-19 years of experience earns an average total compensation of $16.64 based on 186 salaries. In their late career (20 years and higher), employees earn an average total compensation of $17.
Pay Difference by Location
Employees with Retail Department Supervisor in their job title in New York, New York earn an average of 8.0% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (6.7% more) and Tampa, Florida (6.2% more). The lowest salaries can be found in San Antonio, Texas (11.6% less), Houston, Texas (10.7% less) and Los Angeles, California (5.6% less).
Years of Experience
This data is based on 843 survey responses.