$41,267
Avg. Salary
$11.63
Avg. Hourly Rate

Average additional compensation:

$4,838

Bonus

$4,000

Profit Sharing

$9,434

Commission

What am I worth?
How should I pay?

The average pay for a Retail Sales Representative is $11.63 per hour.

The average pay for a Retail Sales Representative is $41,267 per year.

10%
$8.84
10%
$11.63
50%
$17.41
90%
90%
MEDIAN $11.63
10%
$26k
10%
$41k
50%
$61k
90%
90%
MEDIAN $41,267
$25,797 - $61,238
$26K
$41K
$61K
MEDIAN: $41,267
10%
50%
90%

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$8.84 - $17.41
$8
$12
$17
MEDIAN: $11.63
10%
50%
90%

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$0$61K
Salary $25,797 - $61,238
Bonus $786 - $16,000
Profit Sharing $45.96 - $19,574
Commission $385 - $29,018
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,971 - $56,276
  • Country: United States
  • Currency: USD
  • Updated: 18 Apr 2019
  • Individuals Reporting: 334
Hourly Data $0$30
Hourly Rate $8.84 - $17.41
Overtime $12.84 - $30.35
Annual Data $0$56K
Bonus $786 - $16,000
Commission $385 - $29,018
Profit Sharing $45.96 - $19,574
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,971 - $56,276
  • Country: United States
  • Currency: USD
  • Updated: 18 Apr 2019
  • Individuals Reporting: 620

Job Description for Retail Sales Representative

Retail sales representatives are responsible for helping drive a store's sales of merchandise and services to customers. With the wide variety of retail environments, the specific products and services they represent can differ significantly between retailers, however, many of the tasks are universal for retail sales reps. They are generally expected to have working knowledge of the majority of the products a store sells, even when the representative is assigned to specific locations. Retail sales representatives should have a friendly demeanor, the ability to make customers feel welcome, excellent communication skills, the ability to explain the functions of various products and to direct customers to the locations within the store where they may find the products they're seeking.

Read More...
Retail Sales Representative Tasks
  • Sell products and services to customers, explaining and demonstrating their advantages.
  • Process sales transactions and handle customer payments.
  • Ensure that paperwork such as contracts or warranties are completed properly.
  • Provide customer service, answering questions and resolving problems.

Retail Sales Representative Pay By Employer

$0$61K

Verizon Wireless
32 profiles
$26,598

AT&T Inc.
22 profiles
$30,785

T-Mobile, Inc.
15 profiles
$22,818

$22,172

$42,017

Best Buy
10 profiles
$23,702

$41,078

Metropcs
7 profiles
$19,323

Frito-Lay, Inc.
6 profiles
$53,246

Kellogg Co
6 profiles
$50,000

Common Career Paths for Retail Sales Representative


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It's not very common for Retail Sales Representatives to move on to become Key Account Managers. Average pay for a Key Account Manager is $74K annually. The most common next step for a Retail Sales Representative is to become a Personal Banker or a Retail Store Manager. The former position pays an additional $4K per year on average, and the latter position pays $10K more per year.

Retail Sales Representative Job Listings

Popular Skills for Retail Sales Representative


Retail Sales Representatives report using a deep pool of skills on the job. Most notably, facility with Account Sales, Field Sales, and Customer Relationship Management (CRM) are correlated to pay that is significantly above average, leading to increases of 66 percent, 62 percent, and 12 percent, respectively. Those listing Bilingual as a skill should be prepared for drastically lower pay. Cash Handling and Sales also typically command lower compensation. Those educated in Customer Relations tend to be well versed in Merchandising.

Pay by Experience Level for Retail Sales Representative

Pay by Experience for a Retail Sales Representative has a positive trend. An entry-level Retail Sales Representative with less than 5 years of experience can expect to earn an average total compensation of $26,000 based on 406 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Retail Sales Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 154 salaries. An experienced Retail Sales Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 93 salaries. A Retail Sales Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 35 salaries.

Pay Difference by Location

16%

12%

3%

National Average: $30,800

Larger city markers indicate a job is popular in that location.

Omaha offers some of the highest pay in the country for Retail Sales Representatives, 52 percent above the national average. Retail Sales Representatives will also find cushy salaries in Cincinnati (+43 percent), Grand Rapids (+39 percent), Houston (+29 percent), and Orlando (+18 percent). The lowest-paying market is Miami, which sits 24 percent below the national average, proving that location is a significant contributor to overall pay. Employers also pay below the national average in San Diego (19 percent lower) and San Francisco (12 percent lower).

Retail Sales Representative Reviews

Q: What is it like working as a Retail Sales Representative?

Retail Sales Representative in Marietta:
"AT&T."
Pros: Great pay. Work with people. Great benefits. Many job options.
Cons: Micro manage. Rude customers. Many products to sell and learn.

Retail Sales Representative in Oro Valley:
"Customer relations."
Be friendly outgoing, courteous, and a team player.

Retail Sales Representative in Bargersville:
"Sales associate."
Pros: I enjoy working with people and I also enjoy helping people look and feel beautiful.
Cons: The pay isn't right and I don't get insurance.

Retail Sales Representative in Murray:
"People Person."
Pros: I love being around people and learning more and more about their lives being affected literally by electronics. It is a field that I am very interested in and can only assume that others are, also. I know that for me personally, being able to call or facetime my husband is an important part of our relationship being that we work almost an hour away from each other.
Cons: I dislike the down side of customer service. People blaming you for their electronical problems, their problems with any service pertaining to their device, and some people not understanding exactly what you are trying to explain to them. I also dislike the dress code. I understand the importance of appearances because looking professional is a key part of my job, people trust me with a lot (their bills, an expensive phone, their only way to communicate with their boss for work) and looking as professional as I can hopefully gives them the confidence that I understand and know how to do my job efficiently.

Retail Sales Representative in New York:
"I LIKE IT BUT IT CAN BE DIFFICULT."
Pros: WHAT I LIKE MOST ABOUT MY JOB IS THAT IT IS NICE WHEN CUSTOMERS AGREE TO COME SEE WHAT YOU HAVE FOR THEM.
Cons: WHEN CUSTOMERS WANT TO CURSE ME OUT BECAUSE I CALL THEM CONSTANTLY.

Retail Sales Representative in Texas City:
"Bad."
Pros: I love helping out people.
Cons: My boss is unorganized jealous acts like a child I have no benefits and my pay is very unreasonable.

Retail Sales Representative in Pasadena:
"Working For Tmobile USA Inc."
Pros: I do love where you can meet lots of people. You are aware of the growing technology of communications through the cell phone world. You can move up in the company with hard work. It is easier if you build great relationships with store managers and district managers. I love how Tmobile is competitive on the prices of plans and what types of benefits you can have. Lots of features for dirt prices plus be a major network. Great plans for employees and benefits for employees.
Cons: There is a lot of politics just like lots of companies. The world of cell phone plans are getting cheaper and therefore compensation is getting lower and lower. They did take away discounted phones to employees.

Related Job Salaries

Key Stats for Retail Sales Representative

Gender

Female
44 %
Male
56 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 140 votes.
Less than 1 year
8%
1-4 years
51%
5-9 years
20%
10-19 years
14%
20 years or more
7%

Experience Affects Retail Sales Representative Salaries

▲50%

▲20%

▲12%

National Average
$31,000

▼14%

Skills That Affect Retail Sales Representative Salaries

Account Sales
▲67%

Field Sales
▲63%

Customer Relationship Management (CRM)
▲13%

Oral / Verbal Communication
▲4%


▼0%

National Average
$31,000




▼12%

▼16%

Bilingual
▼31%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 140 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
8%
1-4 years
51%
5-9 years
20%
10-19 years
14%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 55%
vision benefits
Vision: 48%
no benefits
None: 36%