Sales Support Associate Salary
The average Sales Support Associate in the United States can expect to rake in roughly $12.73 per hour. The particular firm is the main element affecting pay for this group — the particular city and years of experience are driving factors as well. Men are in the minority of survey respondents, with female Sales Support Associates making up 75 percent. The majority of Sales Support Associates claim high levels of job satisfaction. Not all workers are lucky enough to have benefits; in fact, more than a third are without coverage. Medical insurance is claimed by the greater part and dental insurance is reported by roughly one-half. The numbers in this rundown were provided by PayScale's salary survey participants.
|Salary||$33,251 - $65,564|
|Bonus||$979 - $7,127|
|Commission||$0.00 - $5,390|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$20,483 - $59,354|
|Hourly Rate||$9.15 - $20.82|
|Overtime||$16.47 - $42.88|
|Bonus||$979 - $7,127|
|Commission||$0.00 - $5,390|
|Total Pay (||$20,483 - $59,354|
Job Description for Sales Support Associate
Sales support associates are responsible for selling products to customers and providing those customers with any assistance as needed during the sales process. Additionally, they help develop and maintain positive customer relationships to ensure repeat customers. Sales support associates must meet company goals (such as those related to sales) and work within company guidelines and regulations at all times. In some companies, these associates may work directly with distributors to make sure they have the products demanded by their customers.Read More...
This job can be performed in an office and/or on a sales floor. Additionally, travel may be required based on the type of sales for which the sales support associate is responsible. This may be a full-time or part-time position, with hours varying depending on their employers' operating hours and needs.
Requirements for sales support associate positions vary from company to company. They may include just a high school diploma or equivalent, or they may include a bachelor's or associate's degree in a related field. Sales support associates must be able to work accurately and quickly to ensure that customers receive the best possible service. They must also possess strong people skills and be able to work in a fast-paced environment focused on teamwork and customer service. Strong communication skills are needed as well. (Copyright 2017 PayScale.com)
Sales Support Associate Tasks
- Accurately respond to requests for information, quotes, illustrations, and specifications.
- Liaise with external groups and sources of information.
- Identify potential customers and initiate contact to create new business opportunities.
- Coordinate proposals, presentations, and sales literature production.
Sales Support Associate Job Listings
Popular Employer Salaries for Sales Support Associate
Best Buy, Bank of America Corp. (BOFA), Victoria's Secret, JCPenney, and Fastenal Company are some prominent firms with considerable interest in employing a large team of Sales Support Associates. With a median salary of $59K, Bank of America Corp. (BOFA) offers Sales Support Associates the highest pay. However, earnings don't seem to live on a large spectrum; they generally peter out at $52K and are capped at $72K.
Popular Skills for Sales Support Associate
Survey results imply that Sales Support Associates deploy a substantial tool kit of skills at work. Most notably, skills in Data Analysis, Customer Relationship Management, Microsoft Office, and Microsoft Excel are correlated to pay that is above average, with boosts between 9 percent and 18 percent. Those listing Shipping as a skill should be prepared for drastically lower pay. Merchandising and Oral / Verbal Communication also typically command lower compensation. The majority of those who know Customer Service also know Customer Relationship Management (CRM) and Sales.
Pay by Experience Level for Sales Support Associate
Pay by Experience for a Sales Support Associate has a positive trend. An entry-level Sales Support Associate with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 237 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Sales Support Associate with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 70 salaries. An experienced Sales Support Associate which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 43 salaries. A Sales Support Associate with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 22 salaries.
Pay Difference by Location
For Sales Support Associates, working in the bustling city of New York has its advantages, including an above-average pay rate. Sales Support Associates will also find cushy salaries in Chicago (+12 percent), San Francisco (+10 percent), Seattle (+7 percent), and Atlanta (+6 percent). Compared to the national average, Los Angeles Sales Support Associates have considerably lower salaries, 27 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession. Workers in Miami and Houston earn salaries that trail the national average for those in this profession (9 percent less and 4 percent less, respectively).
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