Senior Customer Service Representative (CSR) Reviews

Q: What is it like working as a Senior Customer Service Representative (CSR)?

Senior Customer Service Representative (CSR) in Philadelphia:
"Commute is getting hard."
Pros: University City area is exciting. Lots of good places to eat, walkability.
Cons: The traffic! And, the infrastructure is poor.

Senior Customer Service Representative (CSR) in Salt Lake City:
"Working in SLC is ok."
Pros: Nothing in particular.
Cons: Overall pay scale.

Senior Customer Service Representative (CSR) in Simi Valley:
"Great job."
Pros: Friendly staff.
Cons: Lots of calls.

Senior Customer Service Representative (CSR) in Harrisburg:
Pros: It's quiet. It's small.
Cons: It's boring.

Senior Customer Service Representative (CSR) in Denver:
"A happy customer is a customer for life."
Always work with your customer to find a solution that is beneficial to both parties if possible.

Senior Customer Service Representative (CSR) in Indianapolis:
"Caring Compassionate Company."
Have an extremely knowledgeable product base because less season reps will come to you with many questions.

Senior Customer Service Representative (CSR) in Spokane:
Pros: Casual attire, flexible hours, shidt swaps available.
Cons: Unreliable management, mandatory OT, non competitive commission scales.