Senior Member Services Representative Salary

A Senior Member Services Representative earns an average wage of $16.50 per hour.

$27,284 - $64,564
$27K
$41K
$65K
MEDIAN: $40,630
10%
50%
90%

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$13.07 - $21.84
$13
$17
$22
MEDIAN: $16.98
10%
50%
90%

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$0$64K
Salary $27,284 - $64,564
Bonus $2,800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,380 - $53,360
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 10
Hourly Data $0$28
Hourly Rate $13.07 - $21.84
Overtime $28.85
Annual Data $0$53K
Bonus $2,800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,380 - $53,360
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 19

Job Description for Senior Member Services Representative

  • Identify member's needs, recommend solutions, and cross sell products and services.
  • Assist in training new team members and solving client issues.
  • Resolve complex member issues and complaints.
  • Process deposits, payments, installments, and/or loans, collecting late charges and updating member database.
  • Ensure transactions comply with federal, state, and company policy and regulation.

Senior Member Services Representative Job Listings

Pay by Experience Level for Senior Member Services Representative

Pay by Experience for a Senior Member Services Representative has a positive trend. An entry-level Senior Member Services Representative with less than 5 years of experience can expect to earn an average total compensation of $37,000 based on 24 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Senior Member Services Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $44,000 based on 24 salaries. An experienced Senior Member Services Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 23 salaries. A Senior Member Services Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $39,000 based on 8 salaries.

Related Job Salaries

Key Stats for Senior Member Services Representative

Gender

Female
73 %
Male
27 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
1-4 years
31%
5-9 years
28%
10-19 years
34%
20 years or more
7%

Experience Affects Senior Member Services Representative Salaries

Mid-Career
▲18%

Late-Career
▲5%

National Average
$38,000

Entry-Level
▼2%

Experienced
▼6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

1-4 years
31%
5-9 years
28%
10-19 years
34%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 70%
vision benefits
Vision: 50%
no benefits
None: 25%