Service Coordinator Salary

Service Coordinators in the United States pull down an average of $16.26 per hour. Cash earnings for Service Coordinators — which occasionally include more than $5K from bonuses and more than $7K from profit sharing — stretch from around $28K to approximately $53K. Compensation for this group is mainly affected by the particular firm, but the particular city and tenure are influential factors as well. Among survey respondents, women are more common than men; 81 percent of Service Coordinators are female. Most workers in this position report high levels of job satisfaction. Although just under a fourth lack health benefits of any kind, a fair number do enjoy medical insurance, and the greater part get dental coverage, too. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
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$30,041 - $58,920
$30K
$40K
$59K
MEDIAN: $40,244
10%
50%
90%

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$12.32 - $21.64
$12
$16
$22
MEDIAN: $16.31
10%
50%
90%

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$0$58K
Salary $30,041 - $58,920
Bonus $0.00 - $5,000
Profit Sharing $0.00 - $9,863
Commission $201.34 - $9,933
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,949 - $53,403
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 662
Hourly Data $0$32
Hourly Rate $12.32 - $21.64
Hourly Tips $0.68
Overtime $15.74 - $32.25
Annual Data $0$53K
Bonus $0.00 - $5,000
Commission $201.34 - $9,933
Profit Sharing $0.00 - $9,863
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,949 - $53,403
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 827

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Service Coordinator

A service coordinator coordinates a number of operations for their company. They commonly are employed in a sales or operations department and have direct relations with clients, employees, and vendors. Service coordinators answer incoming phone calls, place return phone calls, handle email correspondence, and schedule appointments with clients. They typically work during regular business hours, but this may vary by industry and the company's hours of operations.

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Service Coordinator Tasks

  • Collect, curate, and expand information and relationships with community resources, available services and benefits.
  • Maintain documentation on clients as well as creating periodic reports for management on services and needs.
  • Consult with clients to identify services and benefits, complete the paperwork, and connect them to activities.
  • Conduct room inspections, monitor status of clients and ensure counseling and other goals are met by clients.

Common Career Paths for Service Coordinator


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Service Coordinators who transition into an Operations Manager role may receive large pay increases as the latter position pays an average $59K per year. It is not unusual for a Service Coordinator to become a Social Worker or a Case Manager.

Service Coordinator Job Listings

Popular Employer Salaries for Service Coordinator


Heading up the field in terms of compensation, Centene Corporation offers the most; Service Coordinators earn $58K on average there.

Popular Skills for Service Coordinator


Service Coordinators seem to require a rather large skill set. Fortunate workers who know Microsoft Excel command much higher paychecks, scoring salaries 22 percent above average. Skills that seem to negatively impact pay include Organizing, Project Coordinating, and Information Technology Support. Most people who know Customer Relations also know Job Scheduling.

Pay by Experience Level for Service Coordinator

Pay by Experience for a Service Coordinator has a positive trend. An entry-level Service Coordinator with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 888 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Coordinator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $39,000 based on 406 salaries. An experienced Service Coordinator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 315 salaries. A Service Coordinator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 76 salaries.

Pay Difference by Location

National Average: $37,232

Larger city markers indicate a job is popular in that location.

Seattle offers some of the highest pay in the country for Service Coordinators, 30 percent above the national average. Service Coordinators will also find cushy salaries in Dallas (+26 percent), Los Angeles (+11 percent), Chicago (+9 percent), and Houston (+9 percent). Falling short of the national average by 13 percent, the area with the worst salaries is Pittsburgh. On the whole, employers pay 9 percent below the median salary for those in this field in San Diego and Rochester.

Service Coordinator Reviews

Q: What is it like working as a Service Coordinator?

Service Coordinator in Eden Prairie:
"Wage dispute."
Pros: The work atmosphere, and the people I work with and Flexibility.
Cons: Management not following through on certain aspects of there job. No yearly reviews.

Service Coordinator in Kansas City:
"As a service Coordinator."
Pros: My co-workers/Team orientated support. The type of work I do/ service scheduling, customer relations, reporting, creating quotes and work orders, data entry and technician supervision. The office is nice, cubical's nice, chairs, coffee station, clean break rooms.
Cons: Stress levels are high, work loads are heavy, changes aren't implemented correctly. Lack of communication.

Service Coordinator in Houston:
Pros: Helping people.
Cons: Advancement and pay.

Service Coordinator in Fort Wayne:
"Always on your toes."
Pros: The people I work with and the knowledge I reeive.
Cons: I work with upset customers who have an issue with our product.

Service Coordinator in Grand Rapids:
"Managing employees and customer relations."
Pros: The atmosphere.
Cons: Lack of manpower. Extreme demands of work for one person.

Service Coordinator in Minneapolis:
Pros: Communicating; being heavily reliable and responsible for many aspects within the department; work flexibility; daily hours.
Cons: Inconsistent communication; pay rate is too low for what I'm responsible for; stress levels.

Related Job Salaries

Key Stats for Service Coordinator

Gender

Female
82 %
Male
18 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 249 votes.
Less than 1 year
6%
1-4 years
49%
5-9 years
20%
10-19 years
19%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Coordinator Salaries

▲10%

▲9%

▲5%

National Average
$37,000

▼6%

Skills That Affect Service Coordinator Salaries

Microsoft Excel
▲21%

▲2%



Counseling
▼0%

National Average
$37,000

Customer Service
▼1%


Scheduling
▼2%




Problem Solving
▼7%

Project Coordinating
▼11%

Information Technology (IT) Support
▼11%

Organizing
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 249 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
6%
1-4 years
49%
5-9 years
20%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 64%
vision benefits
Vision: 51%
no benefits
None: 22%
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