Service Manager Automotive in Knoxville, Tennessee Salary
How much does a Service Manager Automotive make in Knoxville, TN? In Knoxville, a Service Manager Automotive takes home around $58,983 per year on average. This is 7% above the national average for a Service Manager Automotive which is $54,820 annually. Salaries for a Service Manager Automotive in Knoxville range from $NaN annually to $NaN annually. Total Annual Pay, which includes salary and overtime for a Service Manager Automotive in Knoxville ranges from $48,524 to $60,266 annually. Among those reporting, there is an average job satisfaction rating of 0 out of 5 stars. Men make up a majority of the Service Manager Automotive workforce in Knoxville among those reporting — 100 percent to be exact. Many report receiving medical, dental, and vision benefits from their employer.
Job Description for Service Manager Automotive
Service managers in the automotive field oversee automotive technicians and administrative personnel, and this job is usually performed in a repair garage. Many service managers began as automotive technicians, as the job requires the service manager to have expertise in the automotive repair field.Read More...
Some repair garages work primarily with engines, while others improve body work after accidents or apply similar customizations. Prior to work being performed on a car, the service manager must assess the work which must be done and provide a quote to the customer; from there, the customer can decide if the price is fair, and some bargaining may be possible. It is important to provide strong customer service so that customers will be inclined to return for service in the future, and these service managers may also be in charge of hiring personnel, so it is important to ensure that thorough research is done and prospective employees are well-qualified and will fit into the company.
For employees who are already hired, automotive service managers may monitor their work to ensure that it is detailed and correct. When work skills are lacking, the manager ensure that corrections are made. Feedback must also be given to employees so they can make improvements. Some service managers may also have administrative duties, such as carrying out inventory, communicating with third-party vendors, greeting customers, cashier duties, and answering the phone to schedule appointments. (Copyright 2017 PayScale.com)
Service Manager Automotive Tasks
- Manage automotive technicians, shop attendants, and their training.
- May manage parts inventory.
- Ensure maximum profitability and customer satisfaction.
- Complete quality checks and documentation of all completed work before delivery to client.