$41,243
Avg. Salary
$15.51
Avg. Hourly Rate

Average additional compensation:

$1,018

Bonus

$3,000

Profit Sharing

$1,800

Commission

What am I worth?
How should I pay?

The average pay for a Service Order Dispatcher, Heating/Cooling Installation Or Repair is $15.51 per hour.

The average pay for a Service Order Dispatcher, Heating/Cooling Installation Or Repair is $41,243 per year.

10%
$11.78
10%
$15.51
50%
$20.88
90%
90%
MEDIAN $15.51
10%
$29k
10%
$41k
50%
$64k
90%
90%
MEDIAN $41,243
$29,228 - $64,016
$29K
$41K
$64K
MEDIAN: $41,243
10%
50%
90%

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$11.78 - $20.88
$12
$16
$21
MEDIAN: $15.51
10%
50%
90%

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$0$64K
Salary $29,228 - $64,016
Bonus $203 - $4,466
Profit Sharing $304 - $12,822
Commission $203 - $9,863
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,281 - $50,713
  • Country: United States
  • Currency: USD
  • Updated: 22 Mar 2019
  • Individuals Reporting: 111
Hourly Data $0$31
Hourly Rate $11.78 - $20.88
Hourly Tips $0.74
Overtime $17.41 - $31.76
Annual Data $0$50K
Bonus $203 - $4,466
Commission $203 - $9,863
Profit Sharing $304 - $12,822
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,281 - $50,713
  • Country: United States
  • Currency: USD
  • Updated: 22 Mar 2019
  • Individuals Reporting: 607

Job Description for Service Order Dispatcher, Heating/Cooling Installation or Repair

A service order dispatcher is one of the primary support staff for a heating and cooling service organization. They are responsible for scheduling technicians to handle customer calls for service. This position involves a number of administrative tasks, including answering phones, maintaining both technician schedules and client records, and dispatching employees to service calls as needed. In some cases, a service order dispatcher may also be responsible for handling billing and account management, depending on the position. It is important for individuals in this position to be skilled at multitasking and communication, because a service dispatcher must often handle multiple demands at the same time, particularly from customers who may be upset or frustrated; dispatchers must remain calm and patient at all times.

Read More...
Service Order Dispatcher, Heating/Cooling Installation or Repair Tasks
  • Dispatch drivers for shipment pick-ups and deliveries.
  • Update shipment tracking system and maintain timely data integrity.
  • Prioritize time sensitive cargo.
  • Notify drivers of pick-up and delivery assignments.

Common Career Paths for Service Order Dispatcher, Heating/Cooling Installation or Repair


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For Heating and Cooling Installers and Repairers, career advancements do not tend to correlate with a rise in salary. On average, lower-level Heating and Cooling Installers and Repairers earn similar salaries to those in higher-end positions like Trucking and Transportation Fleet Dispatcher.

Service Order Dispatcher, Heating/Cooling Installation or Repair Job Listings

Popular Skills for Service Order Dispatcher, Heating/Cooling Installation or Repair


Heating and Cooling Installers and Repairers generally report applying a varied skill set to their work. Most notably, facility with Logistics, Oral / Verbal Communication, and Scheduling are correlated to pay that is significantly above average, leading to increases of 36 percent, 30 percent, and 6 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Microsoft Office, Order Inventory, and Data Entry. Those proficient in Billing are, more often than not, also skilled in Data Entry.

Pay by Experience Level for Service Order Dispatcher, Heating/Cooling Installation or Repair

Pay by Experience for a Service Order Dispatcher, Heating/Cooling Installation or Repair has a positive trend. An entry-level Service Order Dispatcher, Heating/Cooling Installation or Repair with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 238 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Order Dispatcher, Heating/Cooling Installation or Repair with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 129 salaries. An experienced Service Order Dispatcher, Heating/Cooling Installation or Repair which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 107 salaries. A Service Order Dispatcher, Heating/Cooling Installation or Repair with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 31 salaries.

Pay Difference by Location

12%

National Average: $34,762

Larger city markers indicate a job is popular in that location.

For those looking to make money, Heating and Cooling Installers and Repairers in San Jose enjoy an exceptional pay rate, 46 percent above the national average. Heating and Cooling Installers and Repairers will also find cushy salaries in Charlotte (+13 percent), Sacramento (+12 percent), Las Vegas (+11 percent), and Houston (+11 percent). One of the biggest compensable factors for Heating and Cooling Installers and Repairers is geography, with workers in Orlando earning a whopping 23 percent below the national average. Employers in Tampa and Denver also lean toward paying below-median salaries (22 percent lower and 13 percent lower, respectively).

Service Order Dispatcher, Heating/Cooling Installation or Repair Reviews

Q: What is it like working as a Service Order Dispatcher, Heating/Cooling Installation or Repair?

Service Order Dispatcher, Heating/Cooling Installation or Repair in Baltimore:
"Average Dead End Environment."
Pros: I work close to home
Cons: Lack of upward mobility

Service Order Dispatcher, Heating/Cooling Installation or Repair in Marion:
Pros: The atmosphere of the people I work with.
Cons: The pay I am receiving compared to the experience and amount of responsibility I have.

Service Order Dispatcher, Heating/Cooling Installation or Repair in Racine:
Pros: I understand my job. I'm good talking to people.
Cons: Very stressful. I think my employer needs to hire more technicians that I could dispatch out.

Service Order Dispatcher, Heating/Cooling Installation or Repair in Largo:
"They take advantage of elderly."
Patience, accuracy, communication.

Related Job Salaries

Key Stats for Service Order Dispatcher, Heating/Cooling Installation or Repair

Gender

Female
77 %
Male
23 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 143 votes.
Less than 1 year
3%
1-4 years
45%
5-9 years
20%
10-19 years
24%
20 years or more
8%

Experience Affects Service Order Dispatcher, Heating/Cooling Installation or Repair Salaries

▲20%

▲11%

▲3%

National Average
$35,000

▼8%

Skills That Affect Service Order Dispatcher, Heating/Cooling Installation or Repair Salaries

Logistics
▲37%

Oral / Verbal Communication
▲30%

Scheduling
▲7%

▲5%



National Average
$35,000


▼3%

Order Inventory
▼6%

Microsoft Office
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 143 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
3%
1-4 years
45%
5-9 years
20%
10-19 years
24%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 53%
vision benefits
Vision: 40%
no benefits
None: 30%