Software Support Engineer Salary

For Software Support Engineers, yearly average wages total $61K annually. Final cash compensation to Software Support Engineers varies from around $42K to approximately $92K; choice pay grades include potential for bonuses and profit sharing as high as $13K and $5K, respectively. Experience level is the biggest factor affecting pay for this group, followed by geography. Nearly all report receiving medical coverage from their employers and most collect dental insurance. There are far more male Software Support Engineers survey respondents than women, making up 88 percent. Job satisfaction for Software Support Engineers is high. Participants in PayScale's salary questionnaire provided the particulars of this report.

$40,530 - $84,754
$41K
$61K
$85K
MEDIAN: $60,601
10%
50%
90%

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$15.86 - $30.71
$16
$25
$31
MEDIAN: $24.57
10%
50%
90%

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$0$86K
Salary $40,530 - $84,754
Bonus $0.00 - $7,919
Profit Sharing $2,035
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,048 - $86,631
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 121
Hourly Data $0$62
Hourly Rate $15.86 - $30.71
Overtime $25.18 - $62.50
Annual Data $0$86K
Bonus $0.00 - $7,919
Profit Sharing $2,035
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$40,048 - $86,631
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 20

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Software Support Engineer

A software support engineer provides technical assistance related to software for customers and/or their company's employees. As part of a company's technical support staff, a software support engineer works specifically with computer software to identify issues, help others work with and around those issues, and develop and implement solutions as needed. Depending on the specific requirements of the position, a support engineer may work strictly inside or outside the organization, though some companies ask software support engineers to do both.

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Software Support Engineer Tasks

  • Deploy new applications and upgrades, monitor their impact, and restore systems when necessary.
  • Review problem logs and test programming solutions.
  • Manage source code repositories and configuration of software.
  • Provide customer support and assistance when required, interacting with third-party software vendors as needed.

Software Support Engineer Job Listings

Popular Skills for Software Support Engineer


Software Support Engineers seem to exploit a large range of skills on the job. Most notably, facility with Linux, JavaScript, and Windows Server 2012 R2 are correlated to pay that is significantly above average, leading to increases of 25 percent, 15 percent, and 8 percent, respectively. Skills that pay less than market rate include C# Programming Language. Those familiar with Technical Analysis also tend to know SQL and Microsoft SQL Server.

Pay by Experience Level for Software Support Engineer

Pay by Experience for a Software Support Engineer has a positive trend. An entry-level Software Support Engineer with less than 5 years of experience can expect to earn an average total compensation of $54,000 based on 86 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Software Support Engineer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $64,000 based on 36 salaries. An experienced Software Support Engineer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $74,000 based on 28 salaries. A Software Support Engineer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $85,000 based on 7 salaries.

Software Support Engineer Reviews

Q: What is it like working as a Software Support Engineer?

Software Support Engineer in Waukesha:
"Sustaining."
Pros: Good coworkers and variety of problems.
Cons: Constant changes in priorities, lack of clear strategy from mgmt.

Related Job Salaries

Key Stats for Software Support Engineer

Gender

Female
10 %
Male
90 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.
Less than 1 year
9%
1-4 years
52%
5-9 years
21%
10-19 years
12%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Software Support Engineer Salaries

Late-Career
▲41%

▲22%

▲7%

National Average
$60,000

▼10%

Skills That Affect Software Support Engineer Salaries

Linux
▲26%

JavaScript
▲16%

Windows Server 2012 R2
▲9%



SQL
▲4%

UNIX
▲4%


Java
▲3%


National Average
$60,000

C#
▼1%

C# Programming Language
▼7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.

Gender

Female
10 %
Male
90 %

Years of Experience

Less than 1 year
9%
1-4 years
52%
5-9 years
21%
10-19 years
12%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 94%
dental benefits
Dental: 80%
vision benefits
Vision: 72%
no benefits
None: 6%
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