Average Support Services Assistant Hourly Pay

$14.20
Avg. Hourly RateShow Salary
$700
Bonus
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The average hourly pay for a Support Services Assistant is $14.20.
10%
$11.16
MEDIAN
$14.20
90%
$20.74
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United States (change)
Hourly Rate
$11 - $21
Bonus
$370 - $1,500
Total Pay
$23,852 - $48,247
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Job Description for Support Services Assistant

Support Services Assistant Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

Job Satisfaction for Support Services Assistant

3.3 out of 5
(34)
Satisfied
5Reviews

Popular Employer Salaries for Support Services Assistant

Support Services Assistant Job Listings

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Popular Skills for Support Services Assistant

Skills in Customer Service, Office Administration, Data Entry, Document Management and Telephony are correlated to pay that is above average.

Pay by Experience Level for Support Services Assistant

An entry-level Support Services Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.84 based on 11 salaries. An early career Support Services Assistant with 1-4 years of experience earns an average total compensation of $13.83 based on 86 salaries. A mid-career Support Services Assistant with 5-9 years of experience earns an average total compensation of $14.54 based on 26 salaries. An experienced Support Services Assistant with 10-19 years of experience earns an average total compensation of $16.02 based on 41 salaries. In their late career (20 years and higher), employees earn an average total compensation of $18.

Pay Difference by Location

Learn more about cost of living by city.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Flint, Michigan (9.3% less), Santa Rosa, California (3.1% less) and Chicago, Illinois (0.7% less).

Years of Experience

This data is based on 181 survey responses.
Entry Level
6.1%
Early Career
47.5%
Mid Career
14.4%
Experienced
22.7%
Late Career
9.4%