The average hourly pay for a Support Services Assistant is $14.20.
Is Support Services Assistant your job title? Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
$11 - $21
$370 - $1,500
$23,852 - $48,247
Find your market worth – how it works:
Tell us about your job and pay factors like skills and education
Find your market worth with a report tailored to you
Negotiate your pay with confidence
Job Description for Support Services Assistant
Support service assistants perform a wide variety of tasks related to serving customers. This includes setting up and indexing folders, creating and preparing all new customer files, and accepting customer requests. They also set up and/or maintain records, as well as find ways to increase efficiency. They may need to complete a substantial amount of scanning and/or copying documents and images in needed file formats. The physical work required in this position varies by field, as an employer of…Read more
Support Services Assistant Tasks
- Provide troubleshooting and technical assistance to customers.
- Assess the customer's needs and translation into solutions.
- Coordinate with customers to resolve any billing inquiries.
- Act as the first point of contact for customers seeking help with products or technical issues.
Job Satisfaction for Support Services Assistant
Popular Employer Salaries for Support Services Assistant
Support Services Assistant Job Listings
Search for more jobs
Popular Skills for Support Services Assistant
Avg. Hourly Rate
Skills in Customer Service, Office Administration, Data Entry, Document Management and Telephony are correlated to pay that is above average.
Pay by Experience Level for Support Services Assistant
An entry-level Support Services Assistant with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.84 based on 11 salaries. An early career Support Services Assistant with 1-4 years of experience earns an average total compensation of $13.83 based on 86 salaries. A mid-career Support Services Assistant with 5-9 years of experience earns an average total compensation of $14.54 based on 26 salaries. An experienced Support Services Assistant with 10-19 years of experience earns an average total compensation of $16.02 based on 41 salaries. In their late career (20 years and higher), employees earn an average total compensation of $18.
Pay Difference by Location
Learn more about cost of living by city.
Employees with .NET Software Developer / Programmer in these locations earn less than the national average. The lowest salaries can be found in Flint, Michigan (9.3% less), Santa Rosa, California (3.1% less) and Chicago, Illinois (0.7% less).
Years of Experience
This data is based on 181 survey responses.