Support Technician, Information Technology (IT) Reviews

Q: What is it like working as a Support Technician, Information Technology (IT)?

Support Technician, Information Technology (IT) in New York:
"Tech world."
Pros: What I like most is the forever changing environment and that I deal with solving problems on a large scale which allows interaction with people and helping them to do their job.
Cons: What I like least about my job is that most people do not usually understand what I do mostly because they only remember me when something is not working.

Support Technician, Information Technology (IT) in Lancaster:
Pros: I get to work with all departments of the company. Many of the departments deal with different technology and software. I get my hands in some other parts of IT that are not necessarily a part of my job role, I.e. System administration and networking.
Cons: I'm on call a lot and only get cellphone compensation with whatever overtime I incur if I get a call. The company expects availability even off work hours despite service level agreements. I'm not paid close to the median wage for my position and title. Communication between management and support team is lacking.

Support Technician, Information Technology (IT) in Lubbock:
"Dream Job."
Pros: I can come to work whenever I want as long as I maintain my 40hrs/wk. I respect my boss. I have my own office. I am allowed to work with little to no supervision. It feels very independent and I receive the respect and recognition I deserve.
Cons: I wish it paid better or had more frequent raises.

Support Technician, Information Technology (IT) in Arlington:
"Great Team."
Pros: My coworkers are knowledgeable and great to work with.
Cons: I love my job.

Support Technician, Information Technology (IT) in Detroit Lakes:
"My Experience in the IT Field."
Pros: I like the fact that I am able to work with a great team. We have work flexibility and our able to work from home if needed.
Cons: The bad at my job is the management. There are times where we the IT team gets thrown under the bus when we didn't have our hands in a project. We get thrown curve balls all the time and with sometimes no thank yous.

Support Technician, Information Technology (IT) in Sacramento:
"Work flexibility, office conditions."
Pros: Telecommuting is most important to me.
Cons: Repetition, low pay, low hours, stress.

Support Technician, Information Technology (IT) in Augusta:
"MIS Technician."
Pros: Great boss, non micromanaged, work hours, friendly staff, medical insurance, paid time off, holiday pay, tools needed for jobs, and paid lunches.
Cons: SQL, Crystal reports, pay, no training, lack of communication between departments, and no advancement.