Average Support Technician, Information Technology (IT) Hourly Pay

$18.11
Avg. Hourly RateShow Salary
$1,012
Bonus
$1,750
Commission
$1,119
Profit Sharing
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The average hourly pay for a Support Technician, Information Technology (IT) is $18.11.
10%
$12.87
MEDIAN
$18.11
90%
$25.90
Is Support Technician, Information Technology (IT) your job title? Find out what you should be paid
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Hourly Rate
$13 - $26
Bonus
$98 - $4,890
Profit Sharing
$197 - $6,007
Commission
$195 - $8,109
Total Pay
$28,815 - $61,066
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What Do Support Technician, Information Technology (IT)s Do?

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Job Satisfaction for Support Technician, Information Technology (IT)

3.7 out of 5
(1,747)
Highly Satisfied
164Reviews

Popular Employer Salaries for Support Technician, Information Technology (IT)

The top respondents for the job title Support Technician, Information Technology (IT) are from the companies Amazon.com Inc, Apple Computer, Inc and Comcast Cable, Inc.. Reported salaries are highest at United Parcel Service (UPS), Inc. where the average pay is $24.12. Other companies that offer high salaries for this role include U.S. Air Force (USAF) and Atos Origin, earning around $22.93 and $21.17, respectively. Parr Lumber Company pays the lowest at around $14.50. Amazon.com Inc and Comcast Cable, Inc. also pay on the lower end of the scale, paying $15.88 and $18.37, respectively.

Support Technician, Information Technology (IT) Job Listings

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What Are Popular Skills for Support Technician, Information Technology (IT)s?

Skills in Information Technology (IT) Support, Systems Troubleshooting and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Computer Hardware Technician and Help Desk / Desktop Support.

What is the Pay by Experience Level for Support Technician, Information Technology (IT)s?

An entry-level Support Technician, Information Technology (IT) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.43 based on 432 salaries. An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average total compensation of $17.10 based on 4,112 salaries. A mid-career Support Technician, Information Technology (IT) with 5-9 years of experience earns an average total compensation of $19.94 based on 1,764 salaries. An experienced Support Technician, Information Technology (IT) with 10-19 years of experience earns an average total compensation of $21.82 based on 1,303 salaries. In their late career (20 years and higher), employees earn an average total compensation of $24.
Employees with Support Technician, Information Technology (IT) in their job title in Seattle, Washington earn an average of 13.3% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (9.5% more) and Dallas, Texas (8.4% more).

Years of Experience

This data is based on 8,150 survey responses.
Entry Level
5.3%
Early Career
50.5%
Mid Career
21.6%
Experienced
16.0%
Late Career
6.6%