The average hourly pay for a Switchboard Operator is $13.03.
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What Do Switchboard Operators Do?
A switchboard operator is responsible for managing their company's telephone switchboard system. They receive incoming calls and reroute them to the various departments as requested. The switchboard operator might also be tasked with answering general questions from the public. Some switchboard operators are employed at hospitals, in which case they have to respond to emergency alerts and route information to the appropriate parties, as well as have knowledge of hospital codes. Additionally, the…Read more
Job Satisfaction for Switchboard Operator
Explore the most common career paths for Switchboard Operator. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
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Switchboard Operator, Including Answerin...
Somewhat common (8 - 20%)
Switchboard Operator Job Listings
What Are Popular Skills for Switchboard Operators?
Skills in Customer Service and Call Center Operations are correlated to pay that is above average. Skills that pay less than market rate include Inbound Calls, Data Entry and Oral / Verbal Communication.
What is the Pay by Experience Level for Switchboard Operators?
An entry-level Switchboard Operator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $11.82 based on 14 salaries. An early career Switchboard Operator with 1-4 years of experience earns an average total compensation of $12.29 based on 93 salaries. A mid-career Switchboard Operator with 5-9 years of experience earns an average total compensation of $12.84 based on 57 salaries. An experienced Switchboard Operator with 10-19 years of experience earns an average total compensation of $14.05 based on 68 salaries. In their late career (20 years and higher), employees earn an average total compensation of $15.
Pay Difference by Location
Employees with Switchboard Operator in their job title in Chicago, Illinois earn an average of 34.9% more than the national average. These job titles also find higher than average salaries in Birmingham, Alabama (7.4% more) and Pensacola, Florida (5.3% more). The lowest salaries can be found in Indianapolis, Indiana (6.4% less) and Little Rock, Arkansas (2.2% less).
Years of Experience
This data is based on 286 survey responses.