System Support Analyst Salary
System Support Analysts in the United States take home an average $54K annually. Cash earnings for System Support Analysts — including $7K in bonuses and $6K in profit sharing proceeds near the top of the pay scale — generally stretch from $38K to $86K depending on individual performance. Geography is the biggest factor affecting pay for this group, followed by experience level. Nearly all report receiving medical coverage from their employers and most collect dental insurance. The majority of System Support Analysts claim high levels of job satisfaction. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Job Description for System Support Analyst
A system support analyst is an information technology (IT) specialist who who analyzes and optimizes these processes for their company. These analysts may work with many forms of technology, from inventory systems and cost and variance vectors to more concrete IT concerns such as communication and payroll. They also help determine which areas of data and information management can be made more efficient and help implement these solutions, as well as train and support personnel in using them.
Read More...System Support Analyst Tasks
- Monitor the system and resolve issues.
- Support and train clients to use the system and any products.
- Provide system support, installs patches, and report deficiencies.
Common Career Paths for System Support Analyst
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System Support Analysts might see a strong upturn in salary after transitioning into upper-level roles such as Senior Systems Analyst, a seemingly popular career choice. People currently working in the latter position report a noticeably higher median income of $81K per year.
System Support Analyst Job Listings
Popular Skills for System Support Analyst
Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Microsoft Exchange, SQL, Troubleshooting, and Information Technology Support are correlated to pay that is above average, with boosts between 4 percent and 13 percent. Those listing Computer Hardware Technician as a skill should be prepared for drastically lower pay. Software Knowledge and Customer Service also typically command lower compensation. Most people familiar with Microsoft Office also know Microsoft Active Directory and Windows Support.
Pay by Experience Level for System Support Analyst
Pay by Experience for a System Support Analyst has a positive trend. An entry-level System Support Analyst with less than 5 years of experience can expect to earn an average total compensation of $49,000 based on 151 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A System Support Analyst with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $58,000 based on 86 salaries. An experienced System Support Analyst which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $66,000 based on 62 salaries. A System Support Analyst with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $70,000 based on 13 salaries.
System Support Analyst Reviews
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Key Stats for System Support Analyst
Gender
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Female
31 % |
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Male
69 % |
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Job Satisfaction
| Extremely satisfied |
Rated 5 out of 5 based on 46 votes. |
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