Average Telephone Operator Hourly Pay

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The average hourly pay for a Telephone Operator is $13.20.
MEDIAN $13.20
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United States (change)
Hourly Rate
$10 - $20
$302 - $1,572
Profit Sharing
$0 - $1,700
Total Pay
$20,965 - $41,750

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Job Description for Telephone Operator

Telephone Operator Tasks
  • Answer calls, provide information and direct calls to appropriate extensions.
  • Complete clerical and administrative duties.
  • Triage and transfer calls.
  • Document calls in database, including escalating important or problematic contacts.

Career Paths

Explore the most common career paths for Telephone Operator. Thickness and color of lines indicates how common a path is.
Telephone Operator
Vendor Relationship Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Telephone Operator Job Listings

Popular Skills for Telephone Operator

Skills in Windows Operating System General Use and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Typing, Oral / Verbal Communication and Microsoft Office.

Pay by Experience Level for Telephone Operator

An entry-level Telephone Operator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.13 based on 30 salaries. An early career Telephone Operator with 1-4 years of experience earns an average total compensation of $12.06 based on 61 salaries. A mid-career Telephone Operator with 5-9 years of experience earns an average total compensation of $13.57 based on 35 salaries. An experienced Telephone Operator with 10-19 years of experience earns an average total compensation of $14.58 based on 42 salaries. In their late career (20 years and higher), employees earn an average total compensation of $15.

Pay Difference by Location

Learn more about cost of living by city.

Years of Experience

This data is based on 198 survey responses.
Entry Level
Early Career
Mid Career
Late Career