$45,624
Avg. Salary
$19.11
Avg. Hourly Rate
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The average pay for a User Support Specialist is $19.11 per hour.

The average pay for a User Support Specialist is $45,624 per year.

$12
10%
$19
50%
$28
90%
MEDIAN $19
$31k
10%
$46k
50%
$73k
90%
MEDIAN $45,624
$30,739 - $72,968
$31K
$46K
$73K
MEDIAN: $45,624
10%
50%
90%

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$11.96 - $28.13
$12
$19
$28
MEDIAN: $19.11
10%
50%
90%

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$0$72K
Salary $30,739 - $72,968
Bonus $0.00 - $7,891
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,050 - $68,580
  • Country: United States
  • Currency: USD
  • Updated: 7 Nov 2018
  • Individuals Reporting: 65
Hourly Data $0$45
Hourly Rate $11.96 - $28.13
Overtime $15.15 - $45.30
Annual Data $0$68K
Bonus $0.00 - $7,891
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,050 - $68,580
  • Country: United States
  • Currency: USD
  • Updated: 7 Nov 2018
  • Individuals Reporting: 41

Job Description for User Support Specialist

  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.
  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.

User Support Specialist Job Listings

Pay by Experience Level for User Support Specialist

Pay by Experience for a User Support Specialist has a positive trend. An entry-level User Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $43,000 based on 35 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A User Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $48,000 based on 21 salaries. An experienced User Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $56,000 based on 8 salaries. A User Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $45,000 based on 6 salaries.

User Support Specialist Advice

Q: What is it like working as an User Support Specialist?

User Support Specialist in Pretoria:
"Qualifications."
Get as most posible experience in all fields of IT to be diverse.

Related Job Salaries

Key Stats for User Support Specialist

Gender

Female
36 %
Male
64 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.
Less than 1 year
11%
1-4 years
40%
5-9 years
27%
10-19 years
16%
20 years or more
6%

Experience Affects User Support Specialist Salaries

Experienced
▲25%

Mid-Career
▲7%

Late-Career
▼0%

National Average
$45,000

Entry-Level
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.

Gender

Female
36 %
Male
64 %

Years of Experience

Less than 1 year
11%
1-4 years
40%
5-9 years
27%
10-19 years
16%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 76%
vision benefits
Vision: 67%
no benefits
None: 14%