$46,135
Avg. Salary
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Median pay for User Support Specialists in the United States lies in the neighborhood of $47K per year. Medical benefits are awarded to almost all, and a fair number earn dental coverage. Most User Support Specialists report high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.

$30,982 - $72,256
$31K
$46K
$72K
MEDIAN: $46,135
10%
50%
90%

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$12.40 - $27.66
$12
$18
$28
MEDIAN: $18.42
10%
50%
90%

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$0$72K
Salary $30,982 - $72,256
Bonus $0.00 - $7,757
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,301 - $67,509
  • Country: United States
  • Currency: USD
  • Updated: 10 Sep 2018
  • Individuals Reporting: 71
Hourly Data $0$45
Hourly Rate $12.40 - $27.66
Overtime $15.15 - $45.30
Annual Data $0$67K
Bonus $0.00 - $7,757
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,301 - $67,509
  • Country: United States
  • Currency: USD
  • Updated: 10 Sep 2018
  • Individuals Reporting: 46

Job Description for User Support Specialist

  • Perform software installation, configuration, and maintenance to set up and maintain systems.
  • Analyze incident logs and escalate systemic software or hardware problems.
  • Create and update accounts and customized workstations, and log all inventory.
  • Troubleshoot hardware and software problems, and track overall and specific concerns.

User Support Specialist Job Listings

Pay by Experience Level for User Support Specialist

Pay by Experience for a User Support Specialist has a positive trend. An entry-level User Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $43,000 based on 35 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A User Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $48,000 based on 21 salaries. An experienced User Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $56,000 based on 8 salaries. A User Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $45,000 based on 6 salaries.

User Support Specialist Advice

Q: What is it like working as an User Support Specialist?

User Support Specialist in Pretoria:
"Qualifications."
Get as most posible experience in all fields of IT to be diverse.

Related Job Salaries

Key Stats for User Support Specialist

Gender

Female
33 %
Male
67 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 26 votes.
Less than 1 year
10%
1-4 years
38%
5-9 years
29%
10-19 years
16%
20 years or more
6%

Experience Affects User Support Specialist Salaries

Experienced
▲26%

Mid-Career
▲8%

Late-Career
▲1%

National Average
$44,000

Entry-Level
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 26 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
10%
1-4 years
38%
5-9 years
29%
10-19 years
16%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 79%
vision benefits
Vision: 68%
no benefits
None: 11%