Warranty Administrator Salary

The average Warranty Administrator in the United States earns approximately $14.63 per hour. Earnings for this group are mostly affected by location, followed by the company and years of experience. Men are in the minority of survey respondents, with female Warranty Administrators making up 75 percent. Roughly a third of professionals in this line of work do not receive benefits; however, a majority report medical coverage and more than half claim dental coverage as well. Job satisfaction is high and work is enjoyable for most Warranty Administrators. The numbers in this rundown were provided by PayScale's salary survey participants.
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$25,211 - $60,156
$25K
$40K
$60K
MEDIAN: $40,448
10%
50%
90%

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$11.20 - $20.38
$11
$15
$20
MEDIAN: $14.83
10%
50%
90%

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$0$60K
Salary $25,211 - $60,156
Bonus $516 - $17,761
Profit Sharing $1,600
Commission $2,433 - $25,532
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,150 - $54,289
  • Country: United States
  • Currency: USD
  • Updated: 20 Oct 2017
  • Individuals Reporting: 338
Hourly Data $0$31
Hourly Rate $11.20 - $20.38
Overtime $16.97 - $31.47
Annual Data $0$54K
Bonus $516 - $17,761
Commission $2,433 - $25,532
Profit Sharing $1,600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,150 - $54,289
  • Country: United States
  • Currency: USD
  • Updated: 20 Oct 2017
  • Individuals Reporting: 686

Job Description for Warranty Administrator

The warranty administrator is responsible for communicating with manufacturers, securing replacement parts and repairs for defective merchandise. The warranty administrator handles the shipment of defective parts, arranges for the delivery of replacements or receipt of credit, keeping an accounting of transactions, and handling all warranty requests in compliance with both company standards and legal requirements. In certain industries that experience a high volume of warranty requests (such as in automotives and electronics), the warranty administrator may be tasked with supervising other warranty agents.

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Warranty Administrator Tasks

  • Efficiently review and process warranty claims.
  • Document and track claims through completion.
  • Ensure claim legitimacy and adherence to warranty agreements and company policy.

Common Career Paths for Warranty Administrator


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Though not the most common occurrence, Warranty Administrators sometimes become Warranty Managers, where the average income is $42K per year.

Warranty Administrator Job Listings

Popular Employer Salaries for Warranty Administrator


Lithia Motors, Inc. doles out the lowest salaries in town — median pay is $29K — not to mention workers can only make as much as $31K and scope of pay is rather limited.

Popular Skills for Warranty Administrator


Survey takers working as Warranty Administrators report using a large range of professional skills. Most notably, skills in General Ledger Accounting, Customer Relations, Typing, and Payroll Administration are correlated to pay that is above average, with boosts between 8 percent and 13 percent. Skills that are correlated to lower pay, on the other hand, include Microsoft Office and Data Entry. The majority of those who know Claim Handling also know Accounts Receivable.

Pay by Experience Level for Warranty Administrator

Pay by Experience for a Warranty Administrator has a positive trend. An entry-level Warranty Administrator with less than 5 years of experience can expect to earn an average total compensation of $31,000 based on 486 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Warranty Administrator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 216 salaries. An experienced Warranty Administrator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 232 salaries. A Warranty Administrator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $41,000 based on 144 salaries.

Pay Difference by Location

National Average: $34,896

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 34 percent, Warranty Administrators in Chicago receive some of the highest pay in the country. Warranty Administrators will also find cushy salaries in Los Angeles (+29 percent), San Diego (+26 percent), Phoenix (+15 percent), and Houston (+12 percent). Compared to the national average, Dayton Warranty Administrators have considerably lower salaries, 25 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession. Fresno and Tampa are a couple other places where companies are known to pay below the median — salaries are 15 percent lower and 10 percent lower, respectively.

Warranty Administrator Reviews

Q: What is it like working as a Warranty Administrator?

Warranty Administrator in Mankato:
"Warranty Admin."
Pros: I love learning new things every day and new ways to do different things. I enjoy being able to basically work at my own pace most of the time. My position is pretty flexible, so if I were to have a emergency or appointment it would not be a issue.
Cons: I believe I should be paid more base on the amount of responsibility the job demands. I was told I would start hourly then be moved to salary as soon as I was comfortable in the position and doing the job on my own, I have been fully in the position for 6 months now. It is stressful when paperwork is filled incorrectly and is missing.

Warranty Administrator in Roseville:
"Its a job."
Pros: The people. The perks. The paid time off its earned quickly.
Cons: The pay is not up to par. Not enough commission percentage.

Warranty Administrator in Riverside:
Pros: I LIKE THAT I CAN INTERACT WITH PEOPLE.
Cons: IT CAN BE SUPER STRESSFUL WHEN I HAVE TO SEARCH FOR INFORMATION.

Warranty Administrator in Bloomington:
"Small Business Culture."
Pros: Working as a team to help customers with warranty repairs is the most rewarding part of the job. Collecting and analyzing the data for processing the warranty claim comes in second for the things I like about the job. I do enjoy the whole process from beginning to end, from data collection, entry, and receiving payment for claims processed.
Cons: There is nothing about the Warranty Administrators job itself that is not to like. However, the lack of information and communication from other departments to the Warranty department is where frustration sets in and becomes a problem.

Warranty Administrator in Dallas:
"Flexible hours, work atmosphere."
Pros: Flexible with my hours and if I need to leave or take time off. Great work atmosphere.
Cons: Lack of pay, and sometimes lack of things to work on.

Warranty Administrator in McKinney:
"Warranty administrator, also known as the everything person."
Pros: The flexibility of this job is helpful, the training is mostly on-the-job, online, and learn-as-you-go.
Cons: The level of competency of people I work with is fairly low. I am constantly correcting their work to avoid critical mistakes.

Related Job Salaries

Key Stats for Warranty Administrator

Gender

Female
74 %
Male
26 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 267 votes.
Less than 1 year
3%
1-4 years
44%
5-9 years
17%
10-19 years
20%
20 years or more
16%

Experience Affects Warranty Administrator Salaries

▲18%

▲10%

▼0%

National Average
$35,000

▼10%

Skills That Affect Warranty Administrator Salaries

General Ledger Accounting
▲12%

Customer Relations
▲9%

Typing
▲7%

Payroll Administration
▲4%

▲2%

National Average
$35,000


Accounts Receivable
▼1%

Accounts Payable
▼1%


Data Entry
▼5%

Microsoft Office
▼10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 267 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
3%
1-4 years
44%
5-9 years
17%
10-19 years
20%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 64%
dental benefits
Dental: 54%
vision benefits
Vision: 43%
no benefits
None: 34%