R118,967
Avg. Salary
R65.14
Avg. Hourly Rate

Average additional compensation:

R7,968

Bonus

R3,350

Profit Sharing

R14,000

Commission

What am I worth?
How should I pay?

The average pay for a Computer / Network Support Technician is R65.14 per hour.

The average pay for a Computer / Network Support Technician is R118,967 per year.

10%
R24.36
10%
R65.14
50%
R199.28
90%
90%
MEDIAN R65.14
10%
R59k
10%
R119k
50%
R243k
90%
90%
MEDIAN R118,967
R58,767 - R242,986
R59K
R120K
R240K
MEDIAN: R118,967
10%
50%
90%
R24.36 - R199
R24
R65
R200
MEDIAN: R65.14
10%
50%
90%
R0R262K
Salary R58,767 - R242,986
Bonus R503 - R24,947
Profit Sharing R0.00 - R59,598
Commission R14,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R58,870 - R262,886
  • Country: South Africa
  • Currency: ZAR
  • Updated: 23 Aug 2019
  • Individuals Reporting: 455
Hourly Data R0R199
Hourly Rate R24.36 - R199
Overtime R19.73 - R182
Annual Data R0R262K
Bonus R503 - R24,947
Commission R14,000
Profit Sharing R0.00 - R59,598
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
R58,870 - R262,886
  • Country: United States
  • Currency: ZAR
  • Updated: 23 Aug 2019
  • Individuals Reporting: 57

Job Description for Computer / Network Support Technician

A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires excellent analytical and communication skills, ability to multi-task due to simultaneous problem calls in some instance, high tolerance to stress and agility in a fast-paced environment. At a minimum, a Computer/Network Support Technician usually holds a certificate in Networking. They are usually hired by established businesses especially large corporations. They work in an office environment usually near the physical computer or network installation where he interacts with the other support staff. The technician reports to a supervisor or manager who may be the Systems Administrator. They may work the regular schedule or in some cases, may be assigned on a rotation or shift schedule. In some cases, the support technician may have to work offsite. They interact mostly with the system or application users. (Copyright 2019 PayScale.com)

Computer / Network Support Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Common Career Paths for Computer / Network Support Technician


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Computer / Network Support Technician Job Listings

Popular Skills for Computer / Network Support Technician

Pay by Experience Level for Computer / Network Support Technician

Pay by Experience for a Computer / Network Support Technician has a positive trend. An entry-level Computer / Network Support Technician with less than 5 years of experience can expect to earn an average total compensation of R105,000 based on 279 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Computer / Network Support Technician with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of R141,000 based on 121 salaries. An experienced Computer / Network Support Technician which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of R183,000 based on 60 salaries. A Computer / Network Support Technician with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of R194,000 based on 7 salaries.

Pay Difference by Location

National Average: R121,524

Larger city markers indicate a job is popular in that location.

Computer / Network Support Technician Reviews

Q: What is it like working as a Computer / Network Support Technician?

Computer / Network Support Technician in Sasolburg:
"Its got its own challengen every day that make life and work very intresting and fun."
Pros: Being part of something big and stil Growing
Cons: Nothing

Computer / Network Support Technician in Pietermaritzburg:
"Innovative projects."
Pros: Constantly Challenging
Cons: Lazy users

Computer / Network Support Technician in Pietermaritzburg:
"Innovative."
Pros: New and Fresh opportunities all the time
Cons: Politics

Computer / Network Support Technician in Cape Town:
".."
Pros: Improvement for growth
Cons: pay

Computer / Network Support Technician in Sasolburg:
"Not good. The environment is good for my health."
Pros: Travelling
Cons: Not getting support from manager

Computer / Network Support Technician in Cape Town:
"You got to work harder and smarter here."
Pros: Centricality
Cons: Salary packages are less than other parts of the country.

Computer / Network Support Technician in Centurion:
"In general I prefer working in Centurion It is less intense than in the bigger cities."
Pros: Traffic is not as bad as in the bigger cities and it is close to home
Cons: Pay is slightly less than in the bigger cities

Related Job Salaries

Key Stats for Computer / Network Support Technician

Gender

Female
7 %
Male
93 %
Less than 1 year
5%
1-4 years
52%
5-9 years
26%
10-19 years
16%
20 years or more
2%

Experience Affects Computer / Network Support Technician Salaries

▲60%

▲51%

▲16%

National Average
R122,000

▼13%

Skills That Affect Computer / Network Support Technician Salaries

Gender

Female
7 %
Male
93 %

Years of Experience

Less than 1 year
5%
1-4 years
52%
5-9 years
26%
10-19 years
16%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 27%
dental benefits
Dental: 4%
vision benefits
Vision: 3%
no benefits
None: 73%