Average Support Technician, Information Technology (IT) Salary in South Africa

R137,554
Avg. SalaryShow Hourly Rate
R9,994
Bonus
R9,796
Commission
R4,000
Profit Sharing
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The average salary for a Support Technician, Information Technology (IT) in South Africa is R137,554.
10%
R65k
10%
R138k
50%
R292k
90%
90%
MEDIAN R137,554
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United States (change)
Salary
R65k - R292k
Bonus
R1k - R23k
Profit Sharing
R15 - R49k
Commission
R2k - R18k
Total Pay
R62k - R300k

Your Market Worth Over Time

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Job Description for Support Technician, Information Technology (IT)

Support Technician, Information Technology (IT) Tasks
  • Install, update, and repair software on organization systems.
  • Track and monitor day-to-day performance of systems, and conduct analysis with the goal of improving performance.
  • Respond to requests for new or configured hardware or software, and keep inventory up to date.
  • Troubleshoot hardware and software problems, logging problems and documenting fixes.

Job Satisfaction for Support Technician, Information Technology (IT)

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Popular Employer Salaries for Support Technician, Information Technology (IT)

The top respondents for the job title Support Technician, Information Technology (IT) are from the companies Bytes Technology Group, Telkom and Business Connexion. Reported salaries are highest at Telkom where the average pay is R205,000. Other companies that offer high salaries for this role include Business Connexion and Tsogo Sun, earning around R187,500 and R169,600, respectively. Datacentrix pays the lowest at around R60,960. Sizwe Africa IT Group and Bytes Technology Group also pay on the lower end of the scale, paying R100,000 and R155,704, respectively.

Career Paths

Explore the most common career paths for Support Technician, Information Technology (IT). Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Support Technician, Information Technology (IT)
Systems Administrator
Computer / Network Support Technician
Information Technology (IT) Manager
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Support Technician, Information Technology (IT) Job Listings

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Popular Skills for Support Technician, Information Technology (IT)

Skills in Information Technology (IT) Support, Network Support and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support and Computer Hardware Technician.

Pay by Experience Level for Support Technician, Information Technology (IT)

An entry-level Support Technician, Information Technology (IT) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of R87,423 based on 40 salaries. An early career Support Technician, Information Technology (IT) with 1-4 years of experience earns an average total compensation of R117,100 based on 928 salaries. A mid-career Support Technician, Information Technology (IT) with 5-9 years of experience earns an average total compensation of R180,632 based on 405 salaries. An experienced Support Technician, Information Technology (IT) with 10-19 years of experience earns an average total compensation of R220,610 based on 190 salaries. In their late career (20 years and higher), employees earn an average total compensation of R310,000.

Years of Experience

This data is based on 1,592 survey responses.
Entry Level
2.5%
Early Career
58.3%
Mid Career
25.4%
Experienced
11.9%
Late Career
1.8%