The average salary for a Field Service Technician in South Africa is R185,221.
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R75k - R371k
R3k - R31k
R776 - R24k
R3k - R35k
R82k - R379k
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Job Description for Field Service Technician
The field service technician performs different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment. Daily work logs and service tickets must be filled out and accurate, and there is an element of end user and owner training to the position. Technicians must be able to work face to face with customers on a regular basis, providing training and product support. There is some physical labor involved in being a field technician, a…Read more
Field Service Technician Tasks
- Troubleshoot, diagnose, and repair units while in the field.
- Maintain records of service calls, training, and expenses.
- Provide on-call emergency service as required and maintain communication with the department manager while in the field.
- Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
Popular Employer Salaries for Field Service Technician
The top respondents for the job title Field Service Technician are from the companies Bytes Managed Solutions, Telkom and Konica Minolta South Africa. Reported salaries are highest at Telkom where the average pay is R314,588. Other companies that offer high salaries for this role include Konica Minolta South Africa, earning around R188,000. Bytes Managed Solutions pays the lowest at around R118,500. Diebold Incorporated also pays on the lower end of the scale, paying R174,500.
Field Service Technician Job Listings
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Popular Skills for Field Service Technician
Skills in Electronic Troubleshooting and Equipment Maintenance are correlated to pay that is above average. Skills that pay less than market rate include Customer Service, Troubleshooting and Technical Services.
Pay by Experience Level for Field Service Technician
An entry-level Field Service Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of R125,503 based on 13 salaries. An early career Field Service Technician with 1-4 years of experience earns an average total compensation of R164,207 based on 300 salaries. A mid-career Field Service Technician with 5-9 years of experience earns an average total compensation of R219,761 based on 201 salaries. An experienced Field Service Technician with 10-19 years of experience earns an average total compensation of R215,555 based on 161 salaries. In their late career (20 years and higher), employees earn an average total compensation of R250,536.
Years of Experience
This data is based on 721 survey responses.
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