The average salary for a Desktop Support Technician in South Africa is R161,818.
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R79k - R293k
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R77k - R299k
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Job Description for Desktop Support Technician
Desktop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company's network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers. Desktop support technicians must prioritize the issues they receive. For example, a computer that completely crashes is usually considered a high priority over someone who can't figure out how t…Read more
Desktop Support Technician Tasks
- Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
- Coordinate with vendors to resolve problems.
- Add or replace memory, new keyboards, motherboards, and other components.
- Set up and troubleshoot domains, user accounts and software accounts.
- Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
Desktop Support Technician Job Listings
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Popular Skills for Desktop Support Technician
Help Desk / Desktop Support
Skills in Network Support, Information Technology (IT) Support and Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Windows Support and Help Desk / Desktop Support.
Pay by Experience Level for Desktop Support Technician
An entry-level Desktop Support Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of R84,000 based on 22 salaries. An early career Desktop Support Technician with 1-4 years of experience earns an average total compensation of R121,569 based on 265 salaries. A mid-career Desktop Support Technician with 5-9 years of experience earns an average total compensation of R204,468 based on 143 salaries. An experienced Desktop Support Technician with 10-19 years of experience earns an average total compensation of R256,511 based on 53 salaries. In their late career (20 years and higher), employees earn an average total compensation of R332,000.
Years of Experience
This data is based on 489 survey responses.
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